Terence Kelly
Dedham
Summary
Results-driven flooring installer with over 20 years of experience. Expertise in overseeing project timelines, training junior installers, and enhancing client relationships through excellent service delivery. Committed to maintaining high installation standards and ensuring customer satisfaction.
Overview
31
31
years of professional experience
Work History
Floor Covering Installer
Allegheny Flooring Company
Winchester, MA
02.2015 - 03.2026
- Installed various types of flooring, including carpet, hardwood, and vinyl, ensuring quality craftsmanship.
- Collaborated with clients to determine preferences and provided expert recommendations for flooring solutions.
- Trained junior installers on techniques, tools, and safety protocols to maintain high installation standards.
- Resolved customer issues promptly, enhancing overall service delivery and maintaining strong client relationships.
- Conducted inspections post-installation to verify adherence to quality standards and customer satisfaction.
- Troubleshot issues during installation, applying problem-solving skills for efficient resolution without compromising quality standards.
- Stayed current with industry trends and advancements in flooring materials, ensuring optimal product knowledge and recommendations for clients.
- Completed projects on or ahead of schedule through efficient time management and prioritization.
Floor Covering Installer
Merrimack Tile
Derry, NH
05.1995 - 02.2015
- Demonstrated expertise in various floor covering materials such as carpet, vinyl, laminate, and hardwood installations.
- Mentored junior installers on best practices for achieving top-notch results while maintaining safety standards.
- Oversaw project timelines and coordinated with contractors to ensure timely completion of installations.
Education
High School Diploma -
Westwood High School
WestwoodSkills
- Custom inlays
- Seam welding
- Rubber flooring installation
- Safe workplace procedures
- Resilient flooring
- Deadline management
Timeline
Floor Covering Installer
Allegheny Flooring Company
02.2015 - 03.2026
Floor Covering Installer
Merrimack Tile
05.1995 - 02.2015
High School Diploma -
Westwood High School