Teresha Pearce
South Dennis
Summary
Dynamic administrative professional with a proven track record at Ezra H. Baker Innovation School, excelling in effective communication and scheduling, record keeping and updating. Committed to enhancing team performance and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Administrative Assistant- Receptionist
Ezra H. Baker Innovation School
West Dennis
2025.08 - Current
- Facilitated communication among staff, parents, and students to ensure smooth operations.
- Received and routed incoming calls to appropriate departments and personnel, enhancing response efficiency.
- Coordinated scheduling of substitute teachers/assistants and managed timesheets and daily schedules to ensure adequate staffing.
Manager/ Server
Sidewalk Chef 2 Go
Fort Lauderdale
2023.10 - 2025.05
- Recruited and trained new employees to meet job requirements.
- Led team meetings to review business results and communicate priorities, fostering alignment and focus on goals.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Prepared checks, itemizing total meal costs and taxes.
- Managed vendor relationships, negotiating contracts to ensure timely delivery of goods and services that met operational needs.
- Produced accurate reports of project activities, enhancing visibility and informed decision-making.
- Reviewed completed work to verify consistency, quality, and conformance.
Front Desk, Night Auditor
Embassy Suites by Hilton
Miami
2021.12 - 2022.12
- Maintained accurate records of room availability and guest accounts using manual and computer systems.
- Input and confirmed reservations for guests.
- Processed bills, collected payments, and issued change to ensure smooth guest transactions.
- Posted incidental charges to ledgers, manually or by using computers.
- Advised housekeeping staff of rooms vacated and ready for cleaning.
- Informed housekeeping and maintenance staff about urgent room and building issues for prompt attention.
- Documented guest comments or complaints and escalated to management for timely resolution.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
Education
High School Diploma -
C. R. Walker Senior High School
Nassau, Bahamas2011-06
Some College (No Degree) -
Bahamas Baptist Community College
Nassau, BahamasSkills
- Customer service
- Microsoft Office
- Scheduling
- Records management
- Employee timesheet processing
- Inventory control
- Vendor management
- Employee training
- Staff training
- Time management
- Problem solving
- Effective communication
- Team leadership
- Research
Timeline
Administrative Assistant- Receptionist
Ezra H. Baker Innovation School
2025.08 - Current
Manager/ Server
Sidewalk Chef 2 Go
2023.10 - 2025.05
Front Desk, Night Auditor
Embassy Suites by Hilton
2021.12 - 2022.12
High School Diploma -
C. R. Walker Senior High School
Some College (No Degree) -
Bahamas Baptist Community College