Tessa Campo
Centerville
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Craigville Pizza and Mexican. Proven ability to multitask and engage guests effectively, ensuring a positive experience. Experienced in cash handling and fostering warm relationships with clients, enhancing overall satisfaction and loyalty. Committed to enhancing client well-being as a Personal Care Assistant, fostering supportive relationships.
Overview
17
17
years of professional experience
Work History
Server
Craigville Pizza and Mexican
Centerville, MA
06.2009 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Efficiently took and processed orders using point-of-sale systems to enhance accuracy and speed.
- Assisted in training new staff on menu offerings and restaurant procedures for improved team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Adapted quickly to high-pressure situations during peak hours, demonstrating strong multitasking abilities.
- Handled cash transactions accurately, balancing drawers at the end of shifts to maintain financial integrity.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Personal Care Assistant
David Abrams
Centerville, MA
03.2010 - 02.2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Supported personal hygiene routines, promoting overall health and well-being.
- Administered medications as prescribed, maintaining accurate records for compliance.
- Monitored emotional well-being of clients, providing companionship and support.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Barnstable Highschool
Hyannis, MA06.2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Multitasking and organization
Timeline
Personal Care Assistant
David Abrams
03.2010 - 02.2021
Server
Craigville Pizza and Mexican
06.2009 - Current
High School Diploma -
Barnstable Highschool