Thaina Fleurantin
Randolph
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Mental Health Assistant
Judge Rotenberg Center
10.2025 - Current
- Monitored resident behavior and reported changes to the clinical team.
- Collaborated with staff to maintain a safe and supportive environment.
- Documented daily interactions and progress notes for resident records.
- Provided crisis intervention support during challenging
- Ensure adherence to safety protocols and procedures
Caregiver
Sosi
04.2025 - 10.2025
- Monitored client health and reported changes to healthcare professionals as needed.
- Collaborated with families to create personalized care plans tailored to client needs.
- Scheduled appointments and managed transportation for clients to medical visits and outings.
- Trained new caregivers on best practices for client care and safety procedures.
Operations Support Specialist
AMI Expeditionary healthcare
03.2024 - 04.2025
- Coordinated operational logistics for healthcare personnel deployment in various environments.
- Managed inventory and supply chain processes to ensure timely resource availability.
- Assisted in developing training materials for new operational support team members.
- Organized documentation and maintained records for compliance with healthcare regulations.
Team Leader
Target
08.2023 - 03.2024
- Led team in daily operations and ensured smooth workflow execution.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels and coordinated restocking of merchandise on the sales floor.
- Resolved customer inquiries and complaints with effective problem-solving techniques.
- Collaborated with management on scheduling staff shifts to optimize coverage needs.
Auto Insurance Officer
Uniassurances
Port-au-Prince
04.2022 - 06.2023
- Processed insurance applications and reviewed policy details for compliance.
- Collaborated with clients to address inquiries and resolve coverage issues.
- Analyzed risk factors to determine appropriate insurance premiums and terms.
- Collaborated closely with other departments within the organization to ensure smooth operations.
- Assisted in underwriting new business, renewals, endorsements and cancellations.
Community Outreach Volunteer
01.2019 - 01.2021
- Led donation drives for clothing, hygiene items, and books.
- Supported underserved communities with compassion.
- Developed outreach and coordination skills through grassroots work.
Education
Bachelor of Business Administration -
University Notre Dame d’Haiti
Port-au-Prince, HaitiSkills
- Empathy-driven service
- Calm under pressure
- Conflict resolution
- Active listening
- Confidentiality & boundaries
- Crisis support
- Administrative Support
- Team leadership
- Adaptability
- Documentation and Record management
- Time Management and Multitasking
- Trilingual ( French, Haitian Creole, English)
- Microsoft Office
Volunteer Experience
Community Outreach Volunteer, Haiti, 01/01/19, 12/31/21, Led donation drives for clothing, hygiene items, and books., Supported underserved communities with compassion., Developed outreach and coordination skills through grassroots work.
Timeline
Mental Health Assistant
Judge Rotenberg Center
10.2025 - Current
Caregiver
Sosi
04.2025 - 10.2025
Operations Support Specialist
AMI Expeditionary healthcare
03.2024 - 04.2025
Team Leader
Target
08.2023 - 03.2024
Auto Insurance Officer
Uniassurances
04.2022 - 06.2023
Community Outreach Volunteer
01.2019 - 01.2021
Bachelor of Business Administration -
University Notre Dame d’Haiti