Thais Moraes
Malden
Summary
Dynamic bartender with extensive mixology expertise honed at Gametime Sports Bar. Proven track record in delivering exceptional customer service and training new staff in upselling techniques. Adept at thriving in fast-paced environments while fostering team collaboration to enhance guest experiences and boost profits.
Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Overview
6
6
years of professional experience
Work History
Bartender/server
Gametime sports bar
Peabody
10.2024 - Current
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender
Oliveirassteakhouse
Peabody
05.2021 - 05.2023
- Assisted in setting up the bar for service shift.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Bartender/Server Assistant
Holy Ghost Society Peabody
Peabody
07.2021 - 10.2022
- Planned and coordinated special events to boost customer numbers and profits.
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Effectively multitasked within fast-paced environment.
Restaurant Hostess
Jae’s cafe
Somerville
03.2019 - 11.2019
- Took reservations from patrons by phone or online.
- Answered telephone to provide dining information and take reservations.
- Provided menus and answered questions about menu items and specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
BBA - Business Administration
University of Grande Rio
Rio De Janeiro 01-2008
Skills
- Drink preparation
- Mixology techniques
- Customer service
- Upselling techniques
- Team collaboration
- Friendly and outgoing
Languages
Portuguese
Native/ Bilingual
Spanish
Elementary
Timeline
Bartender/server
Gametime sports bar
10.2024 - Current
Bartender/Server Assistant
Holy Ghost Society Peabody
07.2021 - 10.2022
Bartender
Oliveirassteakhouse
05.2021 - 05.2023
Restaurant Hostess
Jae’s cafe
03.2019 - 11.2019
BBA - Business Administration
University of Grande Rio