Summary
Overview
Work History
Education
Military Experience
Timeline
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Thalia Hernandez

11 Quinebaug Rd Dudley,MA

Summary

  • Over seven years of customer service.
  • Created spreadsheets on MS Excel by importing raw data and producing relevant analysis and results.
  • Proficient in operating cash registers, processing payments and handling checks.
  • Organized Team Leader builds positive rapport and guide teams toward achievement of organizational goals.

Overview

8
8
years of professional experience

Work History

Bartender/Server

La Cantina Grill
04.2016 - 06.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.

Community Health Center Employee

Army National Guard/ CHC
03.2020 - 02.2021
  • Verified insurance and entered information into reservations system to update and maintain records for Covid vaccine.
  • Lead a team of 5 and made sure as many vaccines were given out as possible and reported to manager.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Associate of Science - Accounting

Quinsigamond Community College
Worcester, MA
06-2025

High School Diploma - Architectural Technologies

Windham Technical High School
Willimantic, CT
06.2014

Military Experience

Military Police Sergeant, US Army National Guard, CT. 2015-2022. 

Honorably Discharged. 


Timeline

Community Health Center Employee

Army National Guard/ CHC
03.2020 - 02.2021

Bartender/Server

La Cantina Grill
04.2016 - 06.2024

Associate of Science - Accounting

Quinsigamond Community College

High School Diploma - Architectural Technologies

Windham Technical High School

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Thalia Hernandez