Thalia Hernandez
11 Quinebaug Rd Dudley,MA
Summary
- Over seven years of customer service.
- Created spreadsheets on MS Excel by importing raw data and producing relevant analysis and results.
- Proficient in operating cash registers, processing payments and handling checks.
- Organized Team Leader builds positive rapport and guide teams toward achievement of organizational goals.
Overview
8
8
years of professional experience
Work History
Bartender/Server
La Cantina Grill
04.2016 - 06.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
Community Health Center Employee
Army National Guard/ CHC
03.2020 - 02.2021
- Verified insurance and entered information into reservations system to update and maintain records for Covid vaccine.
- Lead a team of 5 and made sure as many vaccines were given out as possible and reported to manager.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Science - Accounting
Quinsigamond Community College
Worcester, MA06-2025
High School Diploma - Architectural Technologies
Windham Technical High School
Willimantic, CT06.2014
Military Experience
Military Police Sergeant, US Army National Guard, CT. 2015-2022.
Honorably Discharged.
Timeline
Community Health Center Employee
Army National Guard/ CHC
03.2020 - 02.2021
Bartender/Server
La Cantina Grill
04.2016 - 06.2024
Associate of Science - Accounting
Quinsigamond Community College
High School Diploma - Architectural Technologies
Windham Technical High School