Customer-focused professional with 6 years of experience as a waiter and 4 months as a receptionist. Skilled in handling diverse customer interactions, resolving issues, and delivering excellent service in fast-paced environments. Strong communication and interpersonal abilities, seeking to bring these skills to a new role.
• Delivered professional à la carte service with expert menu knowledge and wine pairing suggestions.
• Ensured seamless dining experience through precise order handling and coordination with kitchen staff.
• Maintained fine dining standards in table setup, guest interaction, and service etiquette.
• Took customer orders and provided detailed knowledge of à la carte menu items.
• Delivered high-level table service with attention to guest satisfaction and timing.
• Maintained cleanliness, restocked supplies, and supported overall dining room flow.
• Scheduled and organized customer arrivals
• Taking orders for food and beverages (PDA)
• Presented and served meals