Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Personal Qualities
Timeline
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Thomas Casale

Wakefield

Summary

Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Shaws And Star Market
Wakefield
06.2023 - 01.2024
  • Kept work area neat, clean, and well-stocked at all times.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Greeted customers and identified their needs.
  • Resolved customer inquiries in a timely manner.

Education

Austin Preparatory School
Reading, MA

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Effective communication
  • Time management
  • Empathy and patience

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • MVP of Austin Prep Cross Country 2024
  • Honor Roll for 9 of 12 Quarters at Austin Prep
  • High Honors for 3 of 12 Quarters at Austin Prep

Affiliations

  • Community Service
  • Cross Country
  • Track and Field
  • Strength Training
  • Listening to Music

Personal Qualities

  • Adaptable
  • Responsible
  • Honesty
  • Attention to detail

Timeline

Customer Service Associate

Shaws And Star Market
06.2023 - 01.2024

Austin Preparatory School

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Thomas Casale