Summary

Overview

Work History

Education

Skills

Certification

Timeline

Thomas Leone

Allston

Summary

Dedicated professional with several years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7

7

years of professional experience

1

1

Certification

Work History

Head Server

Olivia's Bistro

Newton

02.2018 - 03.2025

Informed customers of daily specials and signature menu items.
Managed opening and closing duties to facilitate restaurant operations.
Trained new employees to perform duties.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Worked with management to coordinate special functions and events.
Provided exceptional service to high volume of daily customers.
Presented menus and answered questions regarding items.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Served high volume of tables at once and simultaneously supervised serving staff.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Completed day-to-day duties accurately and efficiently.

Education

Liberal Arts

Massachusetts Bay Community College

Wellesley Hills, MA

Skills

Menu knowledge
Attention to detail
Time management

Reservation handling
Fast paced environment adaptability
Organization and efficiency

Certification

ServeSafe certified

Timeline

Head Server

Olivia's Bistro

02.2018 - 03.2025

Liberal Arts

Massachusetts Bay Community College