Dynamic Lift Operator with extensive experience at Wachusett Mountain Ski Area, recognized for exceptional guest service and safety enforcement. Proven ability to lead teams, adapt under pressure, and maintain operational efficiency. Skilled in lift operations and problem-solving, consistently delivering outstanding performance and enhancing the guest experience.
Certified Lawn Technician adept at directing teams and overseeing outdoor maintenance projects with a strong focus on safety protocols.
Led lines and conducted ticket checks using Axess machines for six years.
Ensured guest safety while delivering exceptional customer service in a fast-paced environment.
Maintained lift logs and enforced safety protocols to promote operational efficiency.
Assisted with snow clearing and supported guests with loading/unloading and resort information.
Recognized as Employee of the Week multiple times for outstanding performance.
Demonstrated strong situational awareness and communication skills while officiating lacrosse games, ensuring safety, enforcing rules, and maintaining a positive environment. Worked collaboratively under pressure to make quick decisions and manage dynamic, fast-paced conditions—skills directly transferable to lift operations.