Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Thomas Raeke

Holden

Summary

Dynamic Lift Operator with extensive experience at Wachusett Mountain Ski Area, recognized for exceptional guest service and safety enforcement. Proven ability to lead teams, adapt under pressure, and maintain operational efficiency. Skilled in lift operations and problem-solving, consistently delivering outstanding performance and enhancing the guest experience.

Overview

6
6
years of professional experience

Work History

Lawn Care Technician

Arbor Turf Services
Marlboro
05.2022 - Current

Certified Lawn Technician adept at directing teams and overseeing outdoor maintenance projects with a strong focus on safety protocols.

Lift Operator

Wachusett Mountain Ski Area
Westminster
11.2019 - 03.2025
Operated Doppelmayr high-speed detachable quads, Sunkids carpets, and fixed grip triples across five seasons.

Led lines and conducted ticket checks using Axess machines for six years.

Ensured guest safety while delivering exceptional customer service in a fast-paced environment.

Maintained lift logs and enforced safety protocols to promote operational efficiency.

Assisted with snow clearing and supported guests with loading/unloading and resort information.

Recognized as Employee of the Week multiple times for outstanding performance.

Lacrosse Referee

Massachusetts Bay Youth Lacrosse League
Holden
03.2019 - 07.2021

Demonstrated strong situational awareness and communication skills while officiating lacrosse games, ensuring safety, enforcing rules, and maintaining a positive environment. Worked collaboratively under pressure to make quick decisions and manage dynamic, fast-paced conditions—skills directly transferable to lift operations.

Education

Bachelor of Arts - Business Management

Assumption University
Worcester, MA
05-2025

High School Diploma -

Wachusett Regional High School
Holden, MA
06-2021

Skills

  • Lift operations and ticket checking
  • Guest assistance and interaction
  • Team collaboration
  • Activity logging and safety monitoring
  • Problem solving
  • Adaptability
  • Multitasking

Affiliations

  • Assumption Mens Lacrosse (3rd Team All conference/2nd Team All-New England)
  • Wachusett Regional High School Football and Lacrosse Captain, Indoor Track and Field and Soccer(5x League All star, 1x Lacrosse Central Mass Superteam)

Timeline

Lawn Care Technician

Arbor Turf Services
05.2022 - Current

Lift Operator

Wachusett Mountain Ski Area
11.2019 - 03.2025

Lacrosse Referee

Massachusetts Bay Youth Lacrosse League
03.2019 - 07.2021

Bachelor of Arts - Business Management

Assumption University

High School Diploma -

Wachusett Regional High School
Thomas Raeke