Thomas Rusk
Monson
Summary
College student with five years of varying work experience in manual labor, retail, and food service. Strong work ethic, dependable attendance, and ability to work effectively both independently and as part of a crew. Currently pursuing degrees at Westfield State University while balancing academics with work experience.
Overview
3
3
years of professional experience
Work History
Supervisor
Westfield State Ely Fitness Center
Westfield, MA
08.2024 - Current
- Demonstrated leadership by setting expectations, holding staff accountable, and modeling professionalism
- Collaborated with management to implement new policies, promotions, or operational improvements
- Managed opening/closing procedures, facility security, and equipment checks
Cashier, Front End Associate
Lowes Home Improvement
Ware, MA
07.2025 - 01.2026
- Resolved customer issues, returns, and price discrepancies efficiently
- Delivered consistent customer service in fast-paced retail environment
- Worked with technological failures and mitigated customer dissatisfaction
- Worked with customers on high volume orders with great attention to detail
Grounds Crew, Cashier
Lupa Zoo
Ludlow, MA
04.2023 - 11.2023
- Worked across multiple roles (maintenance, cashiering, animal care), demonstrating flexibility and strong work ethic
- Stocked and organized retail and supply inventory, ensuring product availability and efficient operations
- Assisted with daily animal care, including feeding and basic monitoring, following established care protocols
Education
Bachelor’s - Political Science, Economics
Westfield State University
Westfield, MA05-2028
Skills
- Groundskeeping and manual labor experience, Mowing, Weeding, Trimming, etc
- Operated basic landscaping equipment (lawnmowers, trimmers, leaf blowers)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Timeline
Cashier, Front End Associate
Lowes Home Improvement
07.2025 - 01.2026
Supervisor
Westfield State Ely Fitness Center
08.2024 - Current
Grounds Crew, Cashier
Lupa Zoo
04.2023 - 11.2023
Bachelor’s - Political Science, Economics
Westfield State University
Leadership & Activities
- Reserve Officer Training Corps
- Cadet; Ms1, Ms2
- Coordinated small team operations and delegated responsibilities
- Communicated up and down leadership network displaying teamworking abilities
- Developed strong time management by balancing academics, physical training, and ROTC commitments
- Followed strict protocols, demonstrating discipline and attention to detail
- Geographic navigation abilities