Thomas Zanoli
North Billerica
Overview
2025
2025
years of professional experience
Work History
Shipping Clerk
3M Corporation
Haverhill Ma
- Processed incoming and outgoing shipments using ERP systems, ensuring accurate tracking and documentation.
- Coordinated with warehouse team to maintain inventory levels and optimize storage space efficiency.
- Assisted in quality control checks to verify product specifications before shipping.
- Managed shipping schedules to ensure timely delivery of products to customers.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Developed training materials for staff on effective use of shipping software, enhancing operational efficiency.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Participated in regular safety training sessions, maintaining a secure working environment for all team members.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Processed required paperwork to expedite handling of shipped and received goods.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Machine Operator
3M Corporation
- Operated machinery to produce high-quality products in compliance with safety standards.
- Monitored production processes to identify and resolve equipment malfunctions promptly.
- Conducted routine maintenance on machines to ensure optimal performance and reliability.
- Collaborated with team members to meet production goals and maintain workflow efficiency.
- Trained new operators on equipment usage, safety protocols, and quality control procedures.
- Documented production data accurately to ensure adherence to quality assurance standards.
- Assisted in troubleshooting technical issues, contributing to minimal downtime in production lines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Contributed to reduced waste generation by implementing recycling initiatives within workspace.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
- Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Achieved significant reduction in setup times by developing quicker changeover procedures.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Contributed to product innovation by suggesting improvements to machine settings for new materials.
- Increased production efficiency by meticulously calibrating machinery before each shift.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
- Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Suggested specific ideas for process, productivity and safety improvements.
- Operated and controlled Type, Type and Type equipment.
- Checked quality of Product or Service by frequent chemical analysis.
- Managed operation of boilers, pumps and Type systems.
- Adjusted control settings to manage chemical reactions, Type and Type settings.
- Controlled manufacturing plant operations using SCADA software.
Quality Control Inspector
3M Corporation
Haverhill, MA
09.2006 - 09.2024
- Conducted thorough inspections of products to ensure adherence to quality standards.
- Utilized advanced measurement tools to assess product specifications and detect defects.
- Collaborated with production teams to resolve quality issues and implement corrective actions.
- Documented inspection results in compliance with company regulations and quality control protocols.
- Trained new staff on quality assurance procedures and best practices for product evaluation.
- Led initiatives to streamline inspection workflows, reducing turnaround time on quality checks.
- Analyzed data trends from inspections to identify areas for continuous improvement in production quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Facilitated smoother product launches by closely monitoring pre-release testing and making necessary quality adjustments.
- Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
- Conducted regular training sessions for new hires on quality control standards and procedures, ensuring team proficiency.
- Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
- Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
- Maintained up-to-date knowledge of industry standards and regulatory requirements to ensure company compliance.
- Improved production processes with thorough analysis and feedback, leading to more efficient operations.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
- Weighed products prior to shipment to confirm accuracy.
- Investigated customer complaints to take necessary corrective actions.
- Provided technical support to production personnel.
- Recommended architectural improvements, design solutions, and integration solutions.
Machines
NewJen
Billerica, MA
02.2001 - 01.2005
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Identified issues, analyzed information, and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Billerica High School
Billerica, MA06-1977
Timeline
Quality Control Inspector
3M Corporation
09.2006 - 09.2024
Machines
NewJen
02.2001 - 01.2005
Shipping Clerk
3M Corporation
Machine Operator
3M Corporation
High School Diploma -
Billerica High School