Summary
Overview
Work History
Education
Skills
Timeline
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TIAGO VALENTIN FERREIRA

Everett

Summary

Dynamic and reliable professional with a proven track record at Amazon, excelling in timely deliveries and enhancing customer satisfaction. Skilled in problem-solving and teamwork, I leverage my positive attitude and valid driver's license to ensure efficient operations and exceptional service. Committed to creating memorable experiences for clients in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon
01.2024 - 05.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

SERVER/Head Bartender

Santa Fe Burrito N Grill
11.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

SERVER/Bartender Assistant

730 Tavern
02.2021 - 10.2022
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Bachelor of Science - General History

UFOP
Ouro Preto - MG (Brazil)
01-2018

Introduction To Computer Science

CEM - Educational Center of Manhuaçu
Manhuaçu - MG (BRAZIL)
01-2011

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Punctual and reliable
  • Problem-solving

Timeline

Delivery Driver

Amazon
01.2024 - 05.2025

SERVER/Head Bartender

Santa Fe Burrito N Grill
11.2022 - 12.2023

SERVER/Bartender Assistant

730 Tavern
02.2021 - 10.2022

Bachelor of Science - General History

UFOP

Introduction To Computer Science

CEM - Educational Center of Manhuaçu

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TIAGO VALENTIN FERREIRA