Cerano Christie
Randolph,MA
Summary
Dependable and motivated professional seeking an Train dispatcher position. Strong communication, multitasking, and organizational skills with the ability to stay calm in fast pace environments. Eager to learn railroad operations and contribute to safe and efficient transportation services
Overview
11
11
years of professional experience
Work History
Garden Department Supervisor
Home Depot
Chelsea, MA
01.2024 - Current
- Supervised daily operations, ensuring team adherence to safety protocols and company standards.
- Managed team of employees, delegated tasks and held each employee accountable for completing assignments
- Collaborated with management to drive merchandising strategies that increased product visibility and sales performance.
Luxury Condominium Concierge
Mediate Management Company
South Boston, MA
12.2022 - 06.2024
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Acted as a liaison between the building and Property Manager and worked closely with the Building Superintendent
- Provided access control; use security cameras and patrol building to monitor access points and ensure that the building is always secure
Courier/Delivery Driver
FedEx Express
South Boston, MA
11.2018 - 12.2023
- Work independently in a fast pace environment
- Managed time-sensitive deliveries while maintaining accuracy and customer service
Lighting Department Supervisor
Home Depot
Dorchester, MA
05.2015 - 09.2018
- Supervised daily operations to ensure compliance with safety standards and company policies.
- Trained and mentored staff on product knowledge and customer service best practices.
- Managed conflict resolution among team members, fostering a collaborative work environment.
- Analyzed sales data to identify trends, contributing to strategic decision-making for promotions and layout changes.
Education
G.E.D w/ Honors -
Training Resources of America INC.
Quincy, MA08-2010
No Degree - Construction Apprentice
Training Resources Of America INC.
Quincy, MA08-2010
Skills
- Microsoft Office
- Communication
- Problem-solving
- Workplace safety
- Problem resolution
- Team Leadership
- Multitasking
- OSHA Certified
Timeline
Garden Department Supervisor
Home Depot
01.2024 - Current
Luxury Condominium Concierge
Mediate Management Company
12.2022 - 06.2024
Courier/Delivery Driver
FedEx Express
11.2018 - 12.2023
Lighting Department Supervisor
Home Depot
05.2015 - 09.2018
G.E.D w/ Honors -
Training Resources of America INC.
No Degree - Construction Apprentice
Training Resources Of America INC.