Tiffany Partridge
Springfield
Summary
Dynamic Office Manager with a proven track record at Bob’s Discount Furniture, excelling in customer service and office administration. Expert in maintaining confidentiality and streamlining operations, enhancing team productivity and ensuring accurate financial records. Skilled in payroll processing and relationship building, fostering a collaborative work environment.
Overview
16
16
years of professional experience
Work History
Office Manager
Bob’s Discount Furniture
10.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Monitor and budget payroll expenses.
Sales Associate
Bob’s Discount Furniture
06.2018 - 10.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Office Manager
Bob’s Discount Furniture
09.2014 - 06.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Assistant Office Manager
Bob’s Discount Furbiture
08.2010 - 09.2014
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- collections, AP/AR, deposits, and recordkeeping.
Office Associate
Bob’s Discount Furniture
10.2008 - 09.2010
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Processed incoming correspondence promptly while maintaining an organized workspace.
- Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Paralegal - Legal Std
Bryant And Stratton College
Getzville, NY04.2024
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Credit and collections
- Relationship building
- Mail handling
- Staff hiring
Timeline
Office Manager
Bob’s Discount Furniture
10.2022 - Current
Sales Associate
Bob’s Discount Furniture
06.2018 - 10.2022
Office Manager
Bob’s Discount Furniture
09.2014 - 06.2018
Assistant Office Manager
Bob’s Discount Furbiture
08.2010 - 09.2014
Office Associate
Bob’s Discount Furniture
10.2008 - 09.2010
Paralegal - Legal Std
Bryant And Stratton College
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