Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Partridge

Springfield

Summary

Dynamic Office Manager with a proven track record at Bob’s Discount Furniture, excelling in customer service and office administration. Expert in maintaining confidentiality and streamlining operations, enhancing team productivity and ensuring accurate financial records. Skilled in payroll processing and relationship building, fostering a collaborative work environment.

Overview

2026
2026
years of professional experience

Work History

Administrative Assistant

Hampden County Retirement Board
2025 - Current

Supported effective management of retirement system to ensure compliance and efficiency.

Ensured precision in tracking and updating records for active and inactive members to support organizational efficiency.

Performed detailed calculations of retirement benefits to support employee financial security and compliance with regulations.

Managed monthly payroll administration for retirees to ensure timely and accurate disbursements.

Executed monthly updates and preparation of payroll spreadsheets to ensure accurate employee compensation.

Executed strategies to enroll new members, enhancing community engagement and participation.

Responded to telephone inquiries swiftly to ensure efficient customer service.

Provided assistance across all departments to ensure seamless workflow and collaboration.

Analyzed and processed monthly deductions for 32 towns to maintain compliance with fiscal policies.

Office Manager

Bob’s Discount Furniture
10.2022 - 09.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Monitor and budget payroll expenses.

Sales Associate

Bob’s Discount Furniture
06.2018 - 10.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Office Manager

Bob’s Discount Furniture
09.2014 - 06.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.

Assistant Office Manager

Bob’s Discount Furbiture
08.2010 - 09.2014
  • Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
  • Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
  • collections, AP/AR, deposits, and recordkeeping.

Office Associate

Bob’s Discount Furniture
10.2008 - 09.2010
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Processed incoming correspondence promptly while maintaining an organized workspace.
  • Kept business, customer, and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Paralegal - Legal Std

Bryant And Stratton College
Getzville, NY
04.2024

Skills

  • Managed customer interactions to ensure a positive experience and foster long-term relationships
  • Achieved operational excellence by implementing effective office management practices Enhanced team performance through proactive support and resource allocation Fostered a collaborative atmosphere that contributed to overall organizational success
  • Implemented effective organizational strategies to manage multiple tasks and deadlines
  • Achieved improved office efficiency through effective management of administrative tasks Enhanced team productivity by providing timely support and resources Established organized filing systems that facilitated quick information retrieval
  • Managed data entry operations, maintaining high standards of accuracy and attention to detail
  • Developed strategies for improving customer engagement and resolving inquiries efficiently
  • Developed and maintained clear oral and written communication to ensure understanding and alignment among stakeholders
  • Executed billing procedures, including invoice generation and payment tracking, to enhance revenue collection efficiency
  • Coordinated scheduling and calendar management, prioritizing tasks and appointments for efficient time allocation
  • Coordinated various administrative tasks, ensuring effective communication and organization within the team
  • Achieved timely payroll processing, resulting in improved employee satisfaction Resolved payroll discrepancies, enhancing operational efficiency Contributed to compliance with payroll regulations, minimizing risk of errors
  • Achieved timely and accurate financial reporting through diligent bookkeeping practices Enhanced financial accuracy by implementing effective reconciliation procedures Improved overall financial management through proactive oversight of bookkeeping activities
  • Achieved timely payroll processing and effective budget management through proactive oversight Enhanced financial reporting accuracy, resulting in improved decision-making Drove initiatives that strengthened financial compliance and operational efficiency
  • Managed documentation and data entry tasks to ensure accurate record-keeping and organization
  • Analyzed discrepancies in account records and resolved issues to uphold accurate financial reporting
  • Achieved significant reduction in outstanding debts through proactive credit management Enhanced customer satisfaction by resolving payment disputes promptly and effectively Optimized financial record-keeping, contributing to improved accuracy and reliability of financial data
  • Engaged with stakeholders to build trust and facilitate effective communication
  • Oversaw mail sorting, distribution, and tracking to maintain operational efficiency and accuracy
  • Achieved successful recruitment outcomes by implementing targeted hiring initiatives Enhanced team performance through effective onboarding and training of new staff Fostered a collaborative hiring environment that improved candidate selection processes

Timeline

Office Manager

Bob’s Discount Furniture
10.2022 - 09.2025

Sales Associate

Bob’s Discount Furniture
06.2018 - 10.2022

Office Manager

Bob’s Discount Furniture
09.2014 - 06.2018

Assistant Office Manager

Bob’s Discount Furbiture
08.2010 - 09.2014

Office Associate

Bob’s Discount Furniture
10.2008 - 09.2010

Paralegal - Legal Std

Bryant And Stratton College

Administrative Assistant

Hampden County Retirement Board
2025 - Current
Tiffany Partridge