Tiffany Santos
Wilmington
Summary
Detail-oriented Tax Preparer with 1 year of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.
Currently in the process of getting my bachelor's degree in accounting. Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Overview
3
3
years of professional experience
Work History
Tax Preparer Assistant
Golden Solutions Inc
01.2023 - Current
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Streamlined the data entry process for tax documents, resulting in faster turnaround times for clients.
- Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
Cashier
TJX Companies
02.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Cashier
BJ's Wholesale
07.2021 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bachelor of Science - Business
Middlesex Community College - Bedford
Bedford, MA05.2025
High School Diploma -
Watertown High School
Watertown, MA06.2023
Skills
- Audit Support
- Deadline-Oriented
- Spreadsheet Management
- Tax Research
- Client Confidentiality
- Accounting Expertise
- Data Entry Proficiency
- Organizational Skills
- Financial Analysis
- Ethical Conduct
- Tax Software Familiarity
- Time Management
- Continuous Learning
- Professionalism
- Problem Solving
- Financial Statement Review
- Tax Return Preparation
- Tax Reporting
- Document Preparation
- Records Management
- Bookkeeping
- Data Gathering
- Corporate Tax Preparation
- Tax-Related Research
- Filing System Management
- Finance
- Organization Skills
- Verbal/Written Communication
- Client Communication
- QuickBooks Proficiency
- Data Inputting
- Relationship Building
- Strategic Consulting
- Account Reconciliation
- Payroll Familiarity
- Mathematical Calculations
- Tax Audit Procedures
- Local, State, and Federal Tax Returns
- New Business Development
- Financial Statements Expertise
- Information Processing
- Estate Tax Returns
- Financial Statements
- Data Analysis
- Appointment Scheduling
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Tax Preparer Assistant
Golden Solutions Inc
01.2023 - Current
Cashier
TJX Companies
02.2022 - 11.2022
Cashier
BJ's Wholesale
07.2021 - 02.2022
Bachelor of Science - Business
Middlesex Community College - Bedford
High School Diploma -
Watertown High School
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