Tiffany Santos
Chicopee
Summary
I am seeking a position that will allow me to utilize my experience and grow within the organization. My impeccable verbal communication skills along with my excellent interpersonal skills make me an excellent candidate.
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
Work History
Title Clerk/Office Assistant
Curry Honda Chicopee
Chicopee
08.2024 - Current
- Coordinated with other departments to resolve issues related to titling process.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Provided assistance in resolving discrepancies between loan documentation and vehicle titles.
- Supervised records clerks and title examiners, offering assistance when needed.
- Collaborated with team members to improve office workflow and efficiency.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Computed, recorded and proofread data or reports.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Monitored and directed work of lower-level clerks.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Completed and mailed contracts, invoices or checks.
Title Clerk
Lia Toyota Of Wilbraham
Chicopee
08.2021 - 08.2024
- Processed vehicle titles and registrations for customer transactions.
- Assisted customers with title inquiries and documentation requirements.
- Reviewed documents for completeness and accuracy before submission.
- Communicated with sales team regarding title status and requirements.
- Handled confidential information securely according to company policies.
Office Administrator
Valley Machine & Tool
West Springfield
08.2017 - 08.2024
- Responsible for accounts payable, ordering and processing, and overseeing inventory.
- Coordinate and direct office services, such as records, departmental finances, accounts receivable, account reconciliations, in addition to working directly with customers.
- Prepare invoices, reports, memo, letters, financial statements and other documents using QuickBooks, and other data entry software.
Office Assistant
Butler Metal
Spring
05.2015 - 08.2017
- Responsible for accounts payable, ordering and processing, and overseeing inventory.
- Coordinated and directed office services, such as records, departmental finances, accounts receivables, account reconciliations, in addition to working directly with customers.
- Prepare invoices, reports, memos, letters, financial statements and other documents using QuickBooks, and other data entry software.
Accounts Payable Manager
City Electric Supply Regional Group Office
Wilbraham
01.2002 - 04.2015
- Managed full-cycle accounts payable processes for diverse electrical supply operations.
- Reviewed and approved vendor invoices for accuracy and compliance with company policies.
- Coordinated payment schedules to optimize cash flow for regional group office needs.
- Implemented process improvements to enhance efficiency in invoice processing workflows.
- Reconciled monthly statements from vendors and suppliers.
- Prepared weekly check runs for approval by management or executive staff members.
- Negotiated payment terms with vendors to maximize cash flow and minimize interest expenses.
- Managed a team of accounts payable clerks, providing training and support to ensure high performance and career development.
- Negotiated payment terms with suppliers to improve cash flow and build strong vendor relationships.
- Led month-end and year-end closing processes for accounts payable, ensuring deadlines were met and financial reports were accurate.
- Handled high-volume invoice processing with minimal supervision.
Education
Pathfinder Regional Vocational Technical High School
Palmer, MASkills
- Attention to detail
- Organizational skills
- Reliability
- Task prioritization
- Teamwork and collaboration
Timeline
Title Clerk/Office Assistant
Curry Honda Chicopee
08.2024 - Current
Title Clerk
Lia Toyota Of Wilbraham
08.2021 - 08.2024
Office Administrator
Valley Machine & Tool
08.2017 - 08.2024
Office Assistant
Butler Metal
05.2015 - 08.2017
Accounts Payable Manager
City Electric Supply Regional Group Office
01.2002 - 04.2015
Pathfinder Regional Vocational Technical High School