Summary
Work History
Education
Skills
Timeline
Generic

Timothy Curran

Boston

Summary

Dynamic leader with a proven track record at 110 Grill, adept in operations management and team building. Excelled in enhancing guest satisfaction and streamlining processes, leading to significant efficiency improvements. Skilled in problem resolution and fostering strong customer relationships, consistently achieving company goals.

Work History

General Manager

110 Grill
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.

Director of Food and Beverage

Apex Entertainment
  • Streamlined operations for improved efficiency, implementing new inventory management systems and staff training programs.
  • Championed the integration of technology in daily operations, streamlining processes and enhancing overall guest experience.
  • Purchased food and cultivated strong vendor relationships.
  • Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.

Owner

The Baked Bagel Cafe
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Bar Manager

Tiki Bar
  • Enhanced team productivity through effective scheduling and task delegation.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.

Kitchen Supervisor

Burtons Grill
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Controlled food costs and managed inventory.

Education

Bachelor Of Hospitality And Tourism Management - Hospitality

Framingham State University
Framingham, MA
05.2008

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader

Timeline

General Manager

110 Grill

Director of Food and Beverage

Apex Entertainment

Owner

The Baked Bagel Cafe

Bar Manager

Tiki Bar

Kitchen Supervisor

Burtons Grill

Bachelor Of Hospitality And Tourism Management - Hospitality

Framingham State University
Timothy Curran