Timothy Grungo

• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
• Followed up on delinquent tenants and coordinated collection procedures.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

• Planned and implemented instructional courses tailored to individual strengths and objectives.
• Mentored new hires to enhance staff development and boost productivity.
• Monitored participant workflow and behaviors during training sessions.
• Maintained organization of documents, materials, and equipment for efficient operations.
• Documented attendance, participation, and progress to track learning outcomes.
• Adhered to class plans and deadlines for training schedules.
• Facilitated an engaging learning environment through strategic course design.

Aligned kitchen operations with establishment goals through collaboration with restaurant management.

• Ensured compliance with health codes and sanitation requirements to avoid fines.
• Motivated staff to achieve peak efficiency and maintain high-quality standards.
• Trained staff on cooking procedures, safety regulations, and productivity strategies.
• Maintained cleanliness and sanitation by implementing scheduled cleaning procedures.
• Managed kitchen hardware maintenance, repairs, and procurement of equipment.

• Resolved issues quickly to maintain productivity goals.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Trained employees in time management and proper ways to complete job duties.

• Scheduled kitchen staff of 30+ people.
• Maintained kitchen hardware and repaired tools or ordered equipment.
• Hired team members to work on high-demand team of professionals.
• Motivated staff to perform at peak efficiency and quality.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.