With multiple years of retail and customer service experience, I understand the vast daily issues people face and how to calmly proceed in helping people find solutions to the best of my abilities. This applies to problems helping with price discrepancies with consumable items and technology confusion and guiding people towards confidence and clarity.
- Enhanced client satisfaction by providing tailored solutions based on their unique requirements
- Asked thorough questions to customers and assisted them in understanding the functions of computers and printers
- Helps customers with computer issues, providing services to improve efficiency of their devices
- Trained and coached cashier and bagger team members on checkout procedures
- Scheduled breaks and helped resolve scheduling conflicts
- Processed item returns seamlessly and ensured high customer satisfaction rates
- Enforced dress code policies for all workers and helped managers with their closing tasks around the store
- Greet and help customers complete their shopping orders
- Expertise level customer service skills and thoroughly developed people skills
- Helped keep cash registers stocked with sufficient funds, and keep surrounding work spaces clean