Travis Mitchell
Stoughton
Summary
Highly motivated Machinist/Diesel Mechanic with 13+ years experience providing strong customer service and solving problems. Quick learner with the desire to grow skills. Proficient Commercial Facility Technician with 13+ years of maintenance experience in a Manufacturing Environment and additional industrial mechanical work.
Overview
17
17
years of professional experience
Work History
Service Technician
North end Motors
- Communicated with customers regarding vehicle issues and potential repairs. Executed all phases of power system tear down and repair. Operated pneumatic tools and air compressors. Removed and replaced tires, shocks, struts and brakes. Transported customers to and from the shop for the customer service program.
Machinist/Diesel Mechanic/Mech Inspector ICC
Keolis Commuter Service
06.2014 - Current
- Inspects, maintains, and repairs diesel locomotives and equipment, focusing on heavy engine/transmission work, hydraulics, electrical systems, and air brakes, while strictly adhering to FRA, MBTA, and Keolis safety/operational rules, documenting all work, and performing roadside assistance, requiring physical ability for climbing/lifting in loud, outdoor environments. Coach Cleaner
Coach Cleaner
Keolis Commuter Services
06.2012 - 06.2014
- Emptied Coach trash and garbage. Washed windows, mirrors, and walls; cleaned and sanitized coach seats. Performed related duties and responsibilities as required. Sound ability to understand and follow oral and written directions. In-depth knowledge of supervision, training, and performance evaluations. Remarkable ability to clean and care for assigned areas.
Customer Service Advisor/Service Technician
Valvoline Instant Oil Change
01.2009 - 06.2012
- Responsible for promoting safe and clean working environment, performed repairs and maintenance on cars and most trucks. Worked on a variety of vehicles, including semi-trucks and tow trucks. Followed checklists to verify that all important parts were examined. Created new processes and systems for increasing customer service satisfaction. Worked as a team member performing cashier duties, product assistance and cleaning. Serviced air conditioning, heating, engine-cooling.
Education
High School Diploma -
Brighton High School
Brighton, MASkills
- Manual labor skills
- Good mechanical aptitude
- Power tools
- Proficiency with mechanical and electric tools
- Hydraulic activity skills
- Excellent communication skills
- Mathematical aptitude
- Team leadership
- Reliable and dependable
- Cash handling
- Basic welding Tow
- Truck operator
- Fork lift operation
- Hazardous waste disposal
- Microsoft Office
Accomplishments
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders. Multi-tasking
- Cashiered with two cash registers at once in tandem to maximize customer flow.
- Business Owner of Woodlawn Auto Body
- Business Owner of Mitchell’s Auto Repair
Timeline
Machinist/Diesel Mechanic/Mech Inspector ICC
Keolis Commuter Service
06.2014 - Current
Coach Cleaner
Keolis Commuter Services
06.2012 - 06.2014
Customer Service Advisor/Service Technician
Valvoline Instant Oil Change
01.2009 - 06.2012
Service Technician
North end Motors
High School Diploma -
Brighton High School