TOBECHI AGUWA
Brockton
Summary
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Office Manager
ENRICH WELLNESS HEALTH CENTER
01.2024 - Current
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Sales Associate
Walmart
04.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
OND DIPLOMA - Business Administration
ABIA STATE POLYTECHNIC
ABIA STATE, NIGERIA06-2016
Skills
- Effective multitasking
- Workflow optimization
- Customer service
- Customer relations
Certification
- CPR/FIRST AID
REFERENCES
1. Godswill Nwaeze, LPN
17 Clarence street, Apt3
Brockton, MA 02301
617-599-5380
2. Dr. Chigoziri Ojuka, DNP
Enrich Wellness Health Center
950 North Main Street, suit 203
Randolph, MA 02368
781-885-1481
3. Felicia Umeh
187 Pine Street
Bridgewater, MA
617- 653-3200
Timeline
Front Office Manager
ENRICH WELLNESS HEALTH CENTER
01.2024 - Current
Sales Associate
Walmart
04.2018 - Current
OND DIPLOMA - Business Administration
ABIA STATE POLYTECHNIC
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