Tom Bakkabulindi
Sterling
Summary
Operations and supply chain professional with 4+ years of logistics and materials coordination experience combined with leadership experience managing operations, budgeting, scheduling, compliance, and staff coordination. Experienced in supply chain operations, inventory management, purchasing support, SAP systems, administrative operations, and process coordination. Currently pursuing an MBA in Operations and Supply Chain Management with strong interest in transitioning back into supply chain, materials management, and operational planning roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager
Guild for Human Services
Concord, MA
02.2024 - Current
- Oversee daily operations, scheduling, budgeting, and compliance activities for a residential program.
- Coordinate operational resources and monitor expenditures to ensure efficient program performance and budget adherence.
- Lead staff scheduling, workflow coordination, and operational problem-solving to maintain uninterrupted services.
- Support implementation and staff training for new software systems and operational process improvements.
- Maintain operational documentation, reporting, and compliance records in accordance with organizational standards.
Assistant Program Manager
Guild for Human Services
Concord, MA
12.2022 - 02.2024
- Assisted with daily program operations, staffing coordination, and documentation management.
- Supported operational planning and scheduling to ensure effective program coverage and continuity.
- Coordinated activities and communication among staff, residents, and leadership teams.
- Maintained records and assisted with compliance and operational reporting requirements.
Master Teacher
Boston Higashi School
Randolph, MA
03.2020 - 12.2022
- Coordinated classroom operations and implemented individualized educational programming.
- Maintained detailed documentation, scheduling, and communication with multidisciplinary teams and families.
- Supported daily operational activities in a fast-paced educational and residential environment.
Administrative Assistant
Nile Cargo Carrier
North Chelmsford, MA
03.2019 - 02.2021
- Managed office inventory and procurement of operational supplies while maintaining budget controls.
- Coordinated equipment maintenance scheduling to support uninterrupted operational activities.
- Maintained administrative records, vendor communications, and operational documentation.
- Supported daily office operations and assisted with logistics-related administrative tasks.
Operations Associate
Spedag Interfreight Uganda Ltd
Kampala, Uganda
08.2015 - 02.2019
- Coordinated global supply chain and logistics operations using SAP systems.
- Supported shipment planning, operational tracking, and cross-functional coordination to ensure efficient service delivery.
- Assisted in resolving logistics and transportation issues through operational problem-solving and troubleshooting.
- Maintained strong client and vendor relationships to support operational efficiency and customer satisfaction.
- Supported documentation management and international logistics coordination activities.
Education
Bachelor’s Level Coursework - Procurement and Logistics Management
Kyambogo University
Kampala, UgandaMBA Candidate - Operations and Supply Chain Management
Southern New Hampshire University
Manchester, NH12-2026
Bachelor of Arts - Management – Logistics and Operations
Southern New Hampshire University
Manchester, NH10-2023
Associate’s Degree - General Studies – Business
Southern New Hampshire University
Manchester, NH05-2021
Skills
- Supply Chain Operations & Logistics Coordination
- Inventory Control & Materials Management
- Purchasing & Vendor Coordination
- SAP Applications & Data Management
- Budget Oversight & Operational Planning
- Process Improvement & Administrative Support
- Microsoft Office Suite & Google Workspace
- Staff Supervision & Cross-Functional Collaboration
- Project Coordination & Compliance Monitoring
- Strong Communication & Problem-Solving Skills
Certification
- Supply Chain Logistics, Operations & Sourcing – Rutgers, The State University of New Jersey (Coursera)
- The Bits and Bytes of Computer Networking – Google (Coursera)
- Technical Support Fundamentals – Google (Coursera)
Timeline
Program Manager
Guild for Human Services
02.2024 - Current
Assistant Program Manager
Guild for Human Services
12.2022 - 02.2024
Master Teacher
Boston Higashi School
03.2020 - 12.2022
Administrative Assistant
Nile Cargo Carrier
03.2019 - 02.2021
Operations Associate
Spedag Interfreight Uganda Ltd
08.2015 - 02.2019
MBA Candidate - Operations and Supply Chain Management
Southern New Hampshire University
Bachelor of Arts - Management – Logistics and Operations
Southern New Hampshire University
Associate’s Degree - General Studies – Business
Southern New Hampshire University
Bachelor’s Level Coursework - Procurement and Logistics Management
Kyambogo University