Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
20
20
years of professional experience
Work History
Administrator
Jessica Oven Brick
02.2020 - Current
Maintained personnel records and updated internal databases to support document management.
Collected, validated, and distributed information to employees.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Completed forms and reports to facilitate admission, transfer or discharge.
Evaluated customer needs and feedback to drive product and service improvements.
Educated staff on organizational mission and goals to help employees achieve success.
Manager of Operations
Frito Lay
04.2003 - 02.2018
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Developed and implemented strategies to maximize customer satisfaction.
Developed and maintained relationships with external vendors and suppliers.
Education
Computer Systems Analysis
UAPA
Dominican Republic
06.2010
Business Administration And Management
UAPA
Dominican Republic
04.2006
Skills
Office Management
Administrative
Strategic Planning
Administrative Support
Relationship Development
Performance Improvement
Financial Oversight
Job Costing
Administration and Management
Financial Leadership
Budget Management
Additional Information
Edwin Rodriguez
Employee Number- 31456
Timeline
Administrator
Jessica Oven Brick
02.2020 - Current
Manager of Operations
Frito Lay
04.2003 - 02.2018
Computer Systems Analysis
UAPA
Business Administration And Management
UAPA
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