Tom Ely Edouard
Lowell
Summary
Dynamic Passenger Service Agent with Swissport, skilled in customer service management and passenger assistance. Proven ability to motivate teams and enhance operational efficiency. As an Administrator at PrimeFlight, successfully coordinated hiring processes and audits, ensuring top talent and optimal employee performance. Strong organizational skills complemented by effective communication.
Overview
2
2
years of professional experience
Work History
Passenger Service Agent
Swissport
05.2024 - Current
I was passenger service Agent
My job consisted to take care of Passenger , make sure they find their booking and be Ready to go the gates .
Administrator
PrimeFlight
09.2023 - Current
I was Administrator and Badge Coordinator.
My Job consisted to Hire great Candidates for the company , Be an Intermediate between Massport and Employees, Do Audit for the Company. Make sure employees was at their best.
Education
High School -
Juvenat College Sacre Coeur
Haiti Degree - Accounting
University Quisqueya
Haiti Skills
- Passenger assistance
- Customer service management
- Baggage handling
- Strong organization
- Coordinating schedules
- Check-in procedures
- Passenger check-in
- Motivating employees
- Team leadership
Languages
French
Full Professional
English
Professional Working
Timeline
Passenger Service Agent
Swissport
05.2024 - Current
Administrator
PrimeFlight
09.2023 - Current
High School -
Juvenat College Sacre Coeur
Degree - Accounting
University Quisqueya
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