Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonimare Brogna

Medford

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication. Committed to maintaining a safe clinical environment while ensuring compliance with HIPAA regulations and fostering strong patient relationships.

Recent graduate with foundational knowledge in Practical Nursing and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

8
8
years of professional experience

Work History

Medical Assistant

AFC Urgent Care
06.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies, vital signs, height and weight
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Phlebotomist

Quest Diagnostics
06.2023 - 07.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Packaged and shipped specimens to central lab daily.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.

Medical Assistant

Lynn Urgent Care
06.2020 - 06.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Oriented and trained new staff on proper procedures and policies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

CNA

Cooperative Elder Services
10.2017 - 01.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Facilitated feeding and ambulation.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Education

Practical Nursing - Healthcare

Shawsheen Tech
Billricia Ma
06-2025

Medical Assisting - Healthcare

Lincoln Technical Institute
Somerville, MA
11-2018

High School Diploma -

Medford Vocational Tech
Medford, MA
06-2014

Skills

  • HIPAA compliance
  • EMR / EHR
  • Customer service
  • Medical terminology knowledge
  • Laboratory maintenance
  • Companionship and emotional support
  • Monitoring patient progress, documentation
  • Professional bedside manner
  • Simple dressings
  • Direct patient care
  • Patient flow management
  • CPR
  • Valid MA driver's license

Timeline

Medical Assistant

AFC Urgent Care
06.2024 - Current

Phlebotomist

Quest Diagnostics
06.2023 - 07.2024

Medical Assistant

Lynn Urgent Care
06.2020 - 06.2023

CNA

Cooperative Elder Services
10.2017 - 01.2020

Practical Nursing - Healthcare

Shawsheen Tech

Medical Assisting - Healthcare

Lincoln Technical Institute

High School Diploma -

Medford Vocational Tech

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Tonimare Brogna