Professional manager with extensive experience in installation processes and team oversight. Known for delivering high-quality outcomes and maintaining strong team collaboration. Reliable and adaptable, with expertise in project management.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Installation Manager
Renewal by Andersen
08.2022 - 01.2025
Managed a team of 17 Installation Project Managers, providing guidance and support to ensure high-quality work product.
Assisted operations team with technical questions.
Streamlined measure schedule and territories for increased productivity and reduced project cycle times.
Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
Managed PTO and technician fleet.
Associate Installation Manager
Renewal by Andersen
11.2020 - 08.2022
Assisted Installation Manager who oversaw a team of 12-15 Installation Project Managers, providing guidance and support to ensure high-quality work product.
Visited with escalated homeowners to resolve post-installation issues.
Trained new hire Installation Project Managers.
Performed frequent ride-alongs with team, concentrating on lower performers.
Installation Project Manager
Renewal by Andersen
10.2015 - 11.2020
Responsible for accurate measurements, subcontractor labor, and materials for 10-15 window and door installations per week
Maintained communication with subcontractor installers.
Managed installations via jobsite visits and phone calls to installers and customers to maintain positive homeowner experience.
Installation Manager
Champion Windows
04.1999 - 06.2015
Held nearly every job at Champion over 16 years
Began as a salesperson, then, Office Manager for 2 years, Division Manager for 3 years, and Installation manager for 8 1/2 years total
Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
Warehouse Manager
Pameco Corporation
07.1997 - 03.1999
Ran/organized warehousing of HVAC equipment, scheduled and carried out deliveries with contractors
Store Manager
Market Basket
02.1979 - 05.1997
Began career in a supermarket, promoted to management in1981, was promoted through 3 positions to Store Manager in1992, last 5 years managed in various locations, including grand opening location in founder's home neighborhood in 1995
Education
High School Diploma - College Prep
Austin Preparatory School
Reading, MA
05.1980
Skills
Lead Safe Renovator
MS Office proficient
Customer service
Basic construction, window and door focused
Accomplishments
Branch earned Andersen Green Diamond award for customer satisfaction in 2023 for the first time in it's history.
Earned Branch yearly Sales Difference-Maker award in 2023.
Certification
Lead-Safe renovator
Timeline
Installation Manager
Renewal by Andersen
08.2022 - 01.2025
Associate Installation Manager
Renewal by Andersen
11.2020 - 08.2022
Installation Project Manager
Renewal by Andersen
10.2015 - 11.2020
Installation Manager
Champion Windows
04.1999 - 06.2015
Warehouse Manager
Pameco Corporation
07.1997 - 03.1999
Store Manager
Market Basket
02.1979 - 05.1997
Lead-Safe renovator
High School Diploma - College Prep
Austin Preparatory School
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