Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Tony Rizos

Southampton,Ma

Summary

Seasoned entrepreneur with a proven track record in operations management and stakeholder communication, demonstrated through strategic successes at MIKEL COFFEE COMPANY. Expert in cultivating partnerships and leading teams to achieve business growth. Skilled in negotiation and problem-solving, ensuring legal compliance and brand development. Achieved significant cost savings and improved customer satisfaction, showcasing entrepreneurial leadership and customer relationship management.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Co-Founder

Opa-Opa Saloon - BIGE
09.2006 - Current

Create a craft beer saloon and promote my own product at the fair.

Co-Owner

MIKEL COFFEE COMPANY
11.2017 - 12.2023
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Co-Owner

Kaptain Jimmy's Restaurant & Distillery
08.2011 - 12.2023
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Co-Owner

Opa Opa Brewing Co
07.2006 - 12.2018
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Co-Owner

Opa Opa Steakhouse And Brewery
04.2004 - 12.2016
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.

Co-Founder

Molinos Restaurant
06.2008 - 10.2016
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Achieved significant cost savings by re-negotiating contracts and optimizing resource allocation.
  • Optimized supply chain operations to ensure timely delivery of products, reducing costs and improving margins.

Restaurant Co-Owner

Brewmasters Tavern &brewery
05.2007 - 12.2013
  • Developed marketing strategies to attract new customers, increase brand visibility, and boost overall sales.
  • Introduced unique events and promotions to drive customer engagement, increasing repeat visits and cultivating loyalty among patrons.
  • Created a welcoming atmosphere by designing an inviting restaurant layout and selecting tasteful décor elements.
  • Successfully navigated challenging periods by employing creative problem-solving strategies to maintain a thriving business amidst industry fluctuations.

Co-Founder

Red Rock Pizza Cafe
05.1992 - 12.2012
  • Established foundational processes for business operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.

Co-Owner

Elm Pizza
09.1990 - 08.1992
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant Manager

Pizza King
12.1988 - 08.1990
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

English Education

Springfield Technical Community College
Springfield, MA
07.1988

English

Larisa Greece 4 High School
Lárisa Greece
06.1987

Skills

  • Fundraising
  • Stakeholder communication
  • Operations management
  • Partnership development
  • Staff management
  • Problem-solving
  • Decision-making
  • Team building
  • Negotiation techniques
  • Customer relationship management
  • Risk management
  • Legal compliance
  • Brand development
  • Entrepreneurial leadership

Certification

Serve safe

Tips certificate

Allergies certification

Languages

English, Greek
Native or Bilingual

Timeline

Co-Owner

MIKEL COFFEE COMPANY
11.2017 - 12.2023

Co-Owner

Kaptain Jimmy's Restaurant & Distillery
08.2011 - 12.2023

Co-Founder

Molinos Restaurant
06.2008 - 10.2016

Restaurant Co-Owner

Brewmasters Tavern &brewery
05.2007 - 12.2013

Co-Founder

Opa-Opa Saloon - BIGE
09.2006 - Current

Co-Owner

Opa Opa Brewing Co
07.2006 - 12.2018

Co-Owner

Opa Opa Steakhouse And Brewery
04.2004 - 12.2016

Co-Founder

Red Rock Pizza Cafe
05.1992 - 12.2012

Co-Owner

Elm Pizza
09.1990 - 08.1992

Assistant Manager

Pizza King
12.1988 - 08.1990

English Education

Springfield Technical Community College

English

Larisa Greece 4 High School
Tony Rizos