Tony Lee Bertolozzi
Kingston,MA
Summary
Dynamic professional excelling in guest relations and team leadership.
Overview
13
13
years of professional experience
Work History
Maitre D'
Solstice Restaurant
04.2021 - Current
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Created environment for guests to stimulate senses using seasonal decorations, music and lighting.
Certified Ophthalmic Assistant
Ophthalmic Consultants of Boston
06.2012 - 06.2015
- Technician, Scribe and Surgical Assistant
- Documented patient medical history and information utilizing software and paper charts with commitment to accuracy.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- "Scrubbed in" and assisted Ophthalmologists during surgical procedures.
Education
License of Massage Therapy - Massage Therapy
Spa Tech Institute
Plymouth, MA07-2025
Certificate of Ophthalmic Assisting - Ophthamology
Benjamin Franklin Cummings Institute of Technology
Plymouth, MA05-2012
Bachelor of Fine Arts - Sculpture
Florida Atlantic University
Boca Raton, FL05-2006
Skills
- Swedish massage
- Sports massage
- Deep tissue massage
- Trigger point therapy
Timeline
Maitre D'
Solstice Restaurant
04.2021 - Current
Certified Ophthalmic Assistant
Ophthalmic Consultants of Boston
06.2012 - 06.2015
License of Massage Therapy - Massage Therapy
Spa Tech Institute
Certificate of Ophthalmic Assisting - Ophthamology
Benjamin Franklin Cummings Institute of Technology
Bachelor of Fine Arts - Sculpture
Florida Atlantic University