Accomplished Wholesale Grocery Counselor with a proven track record of driving sales growth and client satisfaction. Expert in retail grocery merchandising and adept at fostering strong client relationships. Successfully managed a portfolio of 100+ accounts, consistently exceeding sales targets and enhancing team performance through mentorship and strategic guidance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Wholesale Grocery Counselor
Associated Grocers of New England
07.2006 - 09.2025
Manage a portfolio of 100+ wholesale grocery accounts and independent retailers, achieving consistent sales growth.
Consistently exceed sales targets, contributing to overall company growth.
Develop and maintain strong relationships with clients by understanding business needs, recommending product lines, merchandising, and consulting on store layout.
Provide strategic guidance and advice to clients on market trends, pricing strategies, and promotional opportunities to strengthen and grow their business.
Handle customer issues promptly, ensuring timely resolution, and high levels of client satisfaction.
Maintain up-to-date knowledge of products and services offered to customers.
Collaborate with other departments to ensure seamless communication for customer satisfaction.
Mentor and train new account representatives, enhancing team performance.
Sales Supervisor
TBI Corp.
07.2003 - 06.2006
Implemented a new business development plan, resulting in over 100 new accounts within 3 years.
Supervised and mentored 6 Sales Counselors, fostering professional development and enhancing team performance.
Designed and implemented custom plan-o-grams to increase customer sales.
Developed strong relationships with key clients, increasing customer loyalty and repeat business opportunities.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Senior Account Executive
Seder Foods
06.1999 - 06.2003
Prospected and developed new business, increasing the customer base from $1 million to over $6 million.
Addressed and resolved customer concerns on a day-to-day basis.
Managed accounts receivables due from customers.
Designed and implemented custom plan-o-grams.
Assisted in training new Account Managers.
Skills
Expert in retail grocery merchandising
Strong knowledge of supermarket store practices
Proven sales growth and revenue development
Account management and client relations
Customer retention
Conflict resolution and problem solving
Team collaboration and leadership
Effective interpersonal communication
Proficient in grocery wholesale and retail sales principles, methods and techniques
Certification
Certificate in Food Retail Management from Cornell University
Warehouse/Order Picker/Forklift Operator at Associated Grocers Of New EnglandWarehouse/Order Picker/Forklift Operator at Associated Grocers Of New England