Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Trenton Hazen

Northbridge

Summary

I am a dynamic leader with a strong belief in building strength within a team, upholding standards of operation, and reliability among my team and guests. I have a proven record of training team members who raise themselves to positions of leadership creating an even more well-oiled machine that withholds standards and boosts guest satisfaction.

Overview

4
4
years of professional experience

Work History

Supervisor

Level99
Natick, MA
01.2026 - Current
  • Supervised daily operations to ensure efficient workflow and compliance with company standards.
  • Trained team members on operational procedures and safety protocols, fostering a collaborative environment.
  • Resolved customer inquiries and issues promptly, contributing to positive guest experiences and retention.
  • Collaborated with management on strategic initiatives aimed at improving overall operational performance.

Team Lead

Level99
Natick, MA
01.2025 - 01.2026
  • Implemented best practices for task completion, improving overall team efficiency and performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Sales Associate

Level99
Natick, MA
07.2024 - 12.2024
  • Resolved customer complaints promptly, ensuring positive experiences and repeat business opportunities.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Team Member of the month for November of 2024
  • Gift Card sales competition winner of 2024 for Natick location

Server

Fish Daddy's Grill House
College Station, TX
05.2022 - 08.2022
  • Provided exceptional customer service to enhance guest satisfaction and loyalty.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Bachelor of Arts - Classics

Texas A&M University
College Station, TX
12-2023

Skills

  • Training and mentoring
  • Customer service
  • Team building
  • Adaptability and flexibility
  • Team leadership
  • Reliability

Languages

English
Native or Bilingual

Timeline

Supervisor

Level99
01.2026 - Current

Team Lead

Level99
01.2025 - 01.2026

Sales Associate

Level99
07.2024 - 12.2024

Server

Fish Daddy's Grill House
05.2022 - 08.2022

Bachelor of Arts - Classics

Texas A&M University
Trenton Hazen