Trevor Maslowski
Florence
Summary
Dynamic professional with extensive experience in event management and customer service excellence at Oak View Group and Five College Movers. Proven ability to lead teams and enhance guest experiences while ensuring safety compliance. Skilled in effective communication and administrative support, consistently achieving high satisfaction levels through proactive problem-solving and operational efficiency. Motivated Recent Graduate with a proficient knowledge of Kinesiology and the health field overall.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wellness Floor Staff
Hampshire Regional YMCA
Northampton
05.2026 - Current
- Assisted members with facility usage and program inquiries.
- Maintained cleanliness and organization of equipment and common areas.
- Collaborated with team to ensure smooth daily operations.
- Monitored safety protocols to ensure a secure environment for all.
- Engaged with members to promote YMCA programs and services effectively.
- Participated in training sessions to improve service delivery skills.
Event Supervisor
Oak View Group
Amherst
10.2024 - Current
- Supervised event staff to ensure smooth operations during events.
- Coordinated setup and breakdown of event spaces according to specifications.
- Trained new staff on operational procedures and safety protocols.
- Oversaw crowd management strategies to enhance guest experience at events.
- Managed guest lists, seating charts and check-in procedures at events.
Team Manager
Five College Movers
Northampton
06.2023 - Current
- Trained new staff on safety protocols and customer service standards.
- Managed daily operations of moving teams to ensure efficient service delivery.
- Coordinated logistics for residential and commercial moving projects.
- Oversaw inventory management of packing supplies and equipment usage.
- Resolved customer inquiries and concerns to maintain high satisfaction levels.
- Implemented financial policies and procedures to ensure accurate client billing.
- Sold supplies and services to clients by informing the benefits of the services
Administrative Assistant
UMass Amherst Kinesiology Dept.
Amherst
10.2024 - 05.2026
- Managed scheduling and calendar coordination for department staff.
- Provided administrative support to faculty and staff across multiple projects.
- Communicated with students, faculty, and external vendors to facilitate project coordination
- Maintained filing systems, ensuring document accuracy and easy accessibility for staff
- Answered emails to provide timely information, enhancing communication flow
Education
Bachelor of Science - Kinesiology
University of Massachusetts, Amherst
Amherst, MA05-2026
Skills
- Wellness programming
- Event coordination
- Safety compliance
- Customer service excellence
- Administrative support
- Team leadership
- Communication skills
Certification
- ACSM Certified Personal Trainer
Accomplishments
- John R. Schroeder Scholarship Recipient
Timeline
Wellness Floor Staff
Hampshire Regional YMCA
05.2026 - Current
Event Supervisor
Oak View Group
10.2024 - Current
Administrative Assistant
UMass Amherst Kinesiology Dept.
10.2024 - 05.2026
Team Manager
Five College Movers
06.2023 - Current
Bachelor of Science - Kinesiology
University of Massachusetts, Amherst