Trevoun Drayton
Randolph
Summary
Obtained strong work ethic to gain experience in ones work field by helping a company achieve their goals. Reliable to provide high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Also, communicating effectively to maintain excellent organizational and time management skills.
Overview
3
3
years of professional experience
Work History
Staff Assistant Intern
Tobin Community Center
05.2019 - 09.2019
- Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
- Provided clerical support, addressing routine, and special requirements.
- Upheld strict visitor security protocols for [Type] office, effectively protecting assets and personnel from unauthorized visitors.
Sales Representative Internship
Constellation Energy
06.2018 - 12.2018
- Managed customer expectations and helped navigate sales processes.
- Supported client acquisition strategies with pipeline management and lead qualification.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Provided product and technical support to customers.
- Analyzed customer feedback and identified areas for improvement.
- Generated reports to track sales activity and performance.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Manger
Starbucks
01.2017 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
Bachelor of Science - Business Management
Wentworth Institute of Technology
Boston, MA08.2020
Skills
- Biweekly Payroll Processing
- Business Correspondence
- Data Entry
- Clerical Support
- Administrative Duties
- Staff Assistance
- Staff Oversight
- Customer Communication
- Document Control
Accomplishments
2015 National Society of Black engineers participate winner
Timeline
Staff Assistant Intern
Tobin Community Center
05.2019 - 09.2019
Sales Representative Internship
Constellation Energy
06.2018 - 12.2018
Manger
Starbucks
01.2017 - 01.2018
Bachelor of Science - Business Management
Wentworth Institute of Technology
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