Triana Tejeda Caraballo
Saugus
Summary
Dedicated Medical Assistant with expertise in HIPAA compliance, patient scheduling, and clinical documentation. Committed to fostering a compassionate environment that enhances patient experiences and clinic operations.
Skilled Medical Assistant with a strong background in phlebotomy and vital sign monitoring. Known for exceptional customer service and collaboration with healthcare teams to ensure quality patient care and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Whidden Memorial Hospital
11.2024 - Current
- Performed vital sign checks and documented patient information accurately.
- Assisted in patient intake and registration processes to enhance workflow efficiency.
- Managed appointment scheduling, optimizing clinic operations for increased patient throughput.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- centering/parenting groups
Sales Manager's Assistant
Forver 21
05.2023 - 04.2025
- Assisted in managing daily sales operations and inventory control.
- Streamlined communication between sales team and management to enhance productivity.
- Coordinated scheduling and training for new sales associates to ensure seamless onboarding.
- Monitored sales metrics to identify trends and support strategic decision-making.
- Maintained customer relationship management (CRM) system for accurate client data tracking.
Sales Manager's Assistant
Rainbow Shops
11.2021 - 05.2023
- Conducted market research to inform sales strategies and competitive positioning.
- Established administrative work procedures to track staff's daily tasks.
- Collaborated with visual merchandising team to optimize store layout for improved customer experience.
- Monitored competitor activity regularly, gathering valuable insights that informed company strategy decisions.
Education
Master of Science -
Bunker Hill Community College
Charlestown, MA12-2024
High School Diploma -
Malden Highschool
06-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Phlebotomy
- CPR
- Medical procedures
- Appointment setting
- understating human behavior
- advice clinical skills
- patient care
- medical terminology
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
medical assistant
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
Whidden Memorial Hospital
11.2024 - Current
Sales Manager's Assistant
Forver 21
05.2023 - 04.2025
Sales Manager's Assistant
Rainbow Shops
11.2021 - 05.2023
Master of Science -
Bunker Hill Community College
High School Diploma -
Malden Highschool