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Accomplished and results-driven professional with extensive experience leading large-scale Workday product implementations and achieving successful outcomes in Human Capital Management (HCM). Expertise in managing complex projects, aligning cross-functional teams, and delivering results within defined scope, timeline, and budget constraints. Proven track record of implementing Workday’s Deployment Methodology across multiple engagements while effectively resolving critical issues to ensure client satisfaction. Strong foundation in HR operations—including recruitment, benefits administration, and policy development—enhances the ability to understand organizational needs and foster team alignment while mentoring talent to support long-term success.

With over 13.10 years of industry experience, accomplished IT professional specializing in Release Management, Change Management, Environment Management, Deployment Management, and DevOps. Successfully led and managed critical IT processes in various key roles including Release Manager, Change Manager, Deployment Specialist, Configuration Controller, Incident Manager, and Subject Matter Expert (SME) for tools such as BMC Control-M, Bitbucket (Git), and PTC Integrity. In addition to expertise in these areas, also has over 3 years of hands-on experience as a System Administrator.

Building & fostering strong client working relationships. Understanding needs of client staffing requirements and working with the delivery team to deliver high quality candidates. Build strong relationships with consultants working at client sites, understand and resolve their issues/challenges. Engaged in Business-to-Business sales with new and existing clients for supplemental staffing or long-term consulting engagements in the fields of Information Technology, Business Applications, and Telecommunications. Consistently communicating with Senior Level IT Directors and Management to understand their needs and help gain advantages for future business opportunities. Maintaining vendor relations by providing ongoing communication and problem resolution for internal and external employee conflicts and deficiencies. Working closely with Delivery (Recruiting) Team to identify, screen and place technical resources. Consistently evaluating client base and future business opportunities to ensure and validate an efficient strategy, growth, and profitability. Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities. Performance-oriented Sales Leader offering exceptional record of achievement over 15+years of career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

As an accomplished IT Service Desk, Service Delivery, and Incident/Problem Manager with a proven track record, I am dedicated and driven by process improvement. My professional journey has been marked by a commitment to fostering strong working relationships with peers, staff, and clients. I thrive on collaboration and recognising the importance of cohesive teamwork to achieve organisational goals.

Tristan Burchard

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Restaurant IT Manager

Restaurant Cashier

Line Cook Supervisor

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Associate of Science - Computer Science

High School Diploma -

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Restaurant IT Manager

Restaurant Cashier

Line Cook Supervisor

Associate of Science - Computer Science

High School Diploma -

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