Tyler Afton
Clinton
Summary
Dynamic and detail-oriented professional with extensive experience as a 911 Public Safety Dispatcher and Public safety/Fire Service currently employed by Clinton Police Department. Proven expertise in emergency response and GIS mapping, effectively coordinating resources during critical situations. Recognized for exceptional communication skills and a commitment to public safety, ensuring optimal outcomes in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
911 Public Safety Dispatcher
Clinton Police Department
Clinton
10.2024 - Current
- Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
- Analyzed incoming calls for accuracy and completeness before dispatching units to ensure proper resources were sent to the scene.
- Participated in training sessions designed to enhance knowledge of protocols specific to position duties.
- Performed multiple tasks simultaneously while maintaining focus on priority issues.
- Utilized mapping software programs such as GIS and GPS technology to provide detailed directions for responders during emergency situations.
- Provided pre-arrival instructions over the phone for medical emergencies until EMS arrived at scene.
- Communicated with field personnel via telephone or radio regarding current situations or events that require immediate attention or assistance.
- Communicated via radio to request law enforcement, fire and ambulance services for different emergency situations.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Call Firefighter
Southbridge Fire Department
Southbridge
12.2021 - Current
- Provide general emergency services and fire suppression to the town and citizens of Southbridge, MA
Armed Security Professional
Allied Universal Security
Southbridge
08.2023 - 10.2024
- Provide professional armed security for Massachusetts Registry of motor vehicles building throughout the commonwealth
- Protect state employees
- Mitigate threats and risks towards property, personnel, and customers
- Ensure protection of large amounts of currency
- Investigated security breaches or violations and documented findings.
- Demonstrated strong attention to detail and accuracy when providing information to Security Management.
- Recorded required data for incident reports and files.
General Laborer
Splaine Brothers Landscaping
Southbridge
01.2021 - 08.2023
- General yard maintenance
- Installation of water irrigation
- Installation of underground propane and gas lines
- Hardscape and retaining wall construction
Police Officer Candidate
Fitchburg State University Police
Fitchburg
07.2022 - 01.2023
- Officer candidate
- Proficient in CJIS
- FEMA 100,700 Certification
- State code of Ethics trained
Military Police
United States Army
Ft. Leonard Wood
06.2019 - 11.2019
- Competed 10 weeks of vigorous basic combat training
- Hand to hand combat
- Training in handling of domestic situations
- Tazer training
- OC Spray training
- Arrest techniques
- Firearms qualifications with M4 Carbine and 9mm Baretta
- CBRN Gas training
- Led a platoon of 25 other soldiers
Line Cook
Sturbridge Porterhouse
Southbridge
07.2016 - 06.2019
- Prepared food
- Bussed tables
Education
Officer candidate -
Fitchburg State University Police
Southbridge, MA06.2025
High School Diploma -
Tantasqua Regional High School
Fitchburg, MA01.2023
General Academic Studies -
06.2019
Skills
- Emergency response
- Public safety communication
- GIS mapping
- Threat mitigation
- Detail orientation
- Team coordination
- Emergency telephone response
- Emergency protocols
- Highly effective communication
- Law enforcement policies
- Professionalism and integrity
Training
- Completion of Basic Combat Training, United States Army, 06/30/19
- FEMA- Introduction to the National Incident Management System IS-00700.b, FEMA
- FEMA-Introduction to Incident Command System IS-00100.c, FEMA
- Traffic Incident Management, Department of Fire Services Massachusetts Firefighting Academy
- NFPA 3000 standard for Active Shooter Hostile Event Response, Department of Fire Services Massachusetts Firefighting Academy
- EMS ASHER, Massachusetts Department of Criminal Justice Information Services
- Conflict of Interest Law Training, State Ethics Commission, 11/01/23, SEC2423351714713
- Completion of the Emergency Medical Technician Basic Program, National EMS Institute
Certification
- Emergency Medical Dispatch
- CJIS/NCIC
- FEMA- Introduction to the National Incident Management System IS-00700.b
- FEMA-Introduction to Incident Command System IS-00100.c
- NG911 certified
- State code of ethics trained
Timeline
911 Public Safety Dispatcher
Clinton Police Department
10.2024 - Current
Armed Security Professional
Allied Universal Security
08.2023 - 10.2024
Police Officer Candidate
Fitchburg State University Police
07.2022 - 01.2023
Call Firefighter
Southbridge Fire Department
12.2021 - Current
General Laborer
Splaine Brothers Landscaping
01.2021 - 08.2023
Military Police
United States Army
06.2019 - 11.2019
Line Cook
Sturbridge Porterhouse
07.2016 - 06.2019
Officer candidate -
Fitchburg State University Police
High School Diploma -
Tantasqua Regional High School
General Academic Studies -
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