Tylor Giles

• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Took orders from customers accurately and in a timely manner.
• Explained menu items, describing ingredients and cooking methods upon request.
• Delivered food orders promptly and courteously.
• Greeted customers, answered questions and recommended specials to increase profits.

• Completed opening and closing duties to facilitate business operations.
• Assisted upper management with daily operations to meet standards of service and quality.
• Resolved customer complaints and reported issues to senior management.
• Coordinated shift workers for inventory receiving, auditing and restocking.
• Managed daily workflow and scheduled staff for adequate coverage.
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• Completed routine vehicle inspections to identify and forecast potential problems.
• Conversed with passengers regarding destination, routes and local services.
• Drove employer's relatives, visitors and business partners from place to place.

• Transported and safely delivered items to prevent damage or loss.
• Navigated routes with relevant map programs and GPS systems.
• Handled merchandise in accordance with product handling standards.
• Loaded trucks and safely secured merchandise to prevent damage during transportation.

• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.

*COVID-19 cut this job experience short*

• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Managed opening and closing duties to facilitate restaurant operations.

• Answered customer questions and provided store information.
• Built and maintained relationships with peers and upper management to drive team success.

My responsibilities as a server at Brightview are to make sure the residents get there food quickly while maintaining a calm and friendly environment. Brightview is the home of these residents and I do my very best to make them all feel as such. Ive done everything from help residents up tp there rooms , helping them work out, and simply just holding a conversationwith them and making them smile.