Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Maintenance Technician
Boston Property Management
09.2022 - 04.2023
Inspect buildings, electrical systems, grounds, and equipment to ensure safe, well-maintained conditions, identify hazards, defects, and the need for adjustment or repair
Perform minor troubleshooting and repairs; replace light bulbs, ballasts, and fuses
Assist with preventive maintenance and troubleshooting on HVAC system, changing filters, bearings
Complete maintenance work orders as assigned and in a timely manner
Identify and perform basic service and repair on plumbing fixtures, open clogged lines, and drains
Identify and assist with carpentry and repair work
Operate a variety of machinery, equipment and tools including saws, router, drills, sanders, planers, drill presses and various hand tools
Maintain inventory of tools, supplies, and equipment; recommend tools, supplies, and equipment for purchase
Perform a variety of locksmith duties; install, repair, and replace locks on doors
Inspect, service, and maintain operational functionality of doors and windows
Install or replace plugs, switches, outlets
Assist with snow removal
Assist with moving loading, unloading, and storing supplies, furniture and equipment
Wear proper protective equipment while performing job duties (i.e., goggles, helmet, back brace, knee pads)
Respond to 24-hour emergency calls
Adjustment of hours and/or weekend work may be required and/or occasional overtime
Communicate effectively in a professional, tactful and courteous manner with tenants, vendors and office personnel
Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision
Security Officer
Royale
04.2020 - 08.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Reported suspicious activities and persons to law enforcement.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Steward / Utility
Gourmet Caterers
03.2018 - 03.2020
Pack out PARTY / events as well as work the events
Massage Therapist
Massage Envy Spa
03.2014 - 01.2018
Confer with clients about their medical histories and problems with stress or pain to determine how massage will be most helpful
Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
Develop and propose client treatment plans that specify which types of massage are to be used
Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises
Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance
Consult with other health care professionals, such as physiotherapists, chiropractors, physicians, and psychologists, to develop treatment plans for clients
Manipulate muscles or other soft tissues of the Body
Provide clients with Guidance on stretching and overall relaxation techniques
Maintain treatment records
Security Officer
Securitas Security
01.2016 - 02.2017
Implemented security protocols to safeguard organizational assets.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wait Staff
Catering By Andrew
03.2009 - 10.2012
Cleaned and organized Kitchen equipment
Assisted the Chef with food preparation
Complete individual shift notes for each student at the end of every shift
Greet guests and respond to requests in a friendly and courteous manner
Serve the food and/or beverage in order and to the expectation of the Supervisor to ensure consistency throughout the occasion
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages
Replenish beverages as necessary, and check with guests for overall satisfaction
Once the banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function
Education
Massage Therapist License -
Everest Institute
Chelsea, MA
01.2013
Bartender’s License -
Drink Master
Boston, MA
03.2007
Diploma -
Dorchester High school
Dorchester, MA
06.2005
Skills
Ability to understand and follow written and oral directions
Ability to perform work independently
Ability to interact and communicate effectively
Ability to manage interpersonal conflict situations
Ability to verbalize understanding of a problem
Ability to follow instructions or work orders
Ability to complete assignments without immediate supervision
Ability to perform all essential functions using safe work methods
Ability to stand, walk, use hands and fingers
Ability to squat, stoop, kneel, reach above the head
Hand strength to grasp tools, supplies and equipment
Ability to climb ladders
Ability to lift and/or move up to 25 pounds
Ability to lift and/or move up to 100 pounds
Property management evaluations
Certification
First Aid, CPR, AED and Fire Safety Trained (AHA)
OSHA informed
Timeline
Delivery Driver
Green Logistics LLC
11.2024 - 01.2025
Maintenance Technician
Boston Property Management
09.2022 - 04.2023
Security Officer
Royale
04.2020 - 08.2022
Steward / Utility
Gourmet Caterers
03.2018 - 03.2020
Security Officer
Securitas Security
01.2016 - 02.2017
Massage Therapist
Massage Envy Spa
03.2014 - 01.2018
Wait Staff
Catering By Andrew
03.2009 - 10.2012
Massage Therapist License -
Everest Institute
Bartender’s License -
Drink Master
Diploma -
Dorchester High school
First Aid, CPR, AED and Fire Safety Trained (AHA)
OSHA informed
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