UJJWAL SHINDE
Boston
Summary
Proven leader with exceptional communication skills, focused on utilizing analytical expertise to achieve organizational objectives. Experienced in enhancing team performance and developing effective business strategies through data-driven insights.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager, Global Head of Operations
Wayfair
Boston
02.2025 - Current
- Launched hassle-free returns across all physical retail sites to enable a true omni-channel experience, and created processes and products to handle 500k returnes in the network per year.
- Launched an open box resale program to resell returned inventory to increase the monetization rate, and updated in-store processes to increase sell-through by 45%.
- Led initiatives to reduce GRS drag by 5%, enabling multiple inventory channels through liquidation, outlets, and resale.
Senior Manager, Head of Engineering and Operations
Wayfair
Boston
02.2024 - 01.2025
- Develop operations and tech roadmap to scale operations in WF's Physical Retail division.
- Rapidly expanded from three stores to twelve stores, and led cross-functional teams to meet deadlines for new store openings.
- Designed layouts for back-of-house operations for small, medium, and large-format stores to minimize handling of the product and improve operational efficiency.
- Created inventory management processes and products to reduce the shrink drag from 5% to 2% across WF physical retail, and projected $2M savings in lost sales.
Senior Manager Industrial Engineering
Wayfair
Boston
01.2023 - 02.2024
- Design, develop, and implement operational processes, material flow, and product storage solutions for all stores under the Wayfair brand.
- Successfully conducted CI initiatives such as VSM and 5S for operational improvement of material flow by 30% in labor savings.
- Lead the Operations Analytics team to build GBQ reports and Looker dashboards for operational KPIs, space utilization, customer returns, and damages within retail store operations.
- Product development and process optimizations for end-to-end processes in the back of house for special retail brand stores, as well as large-format Wayfair stores.
Industrial Engineering Manager
Foot Locker
Raleigh
10.2021 - 01.2023
- Served as an activation engineer for a 500,000 sq.ft. Distribution center in Reno, NV, managing the design and implementation of WMOS and LMS for Foot Locker, NA.
- Hired and trained a team of two industrial engineers on core IE principles, applied in supply chain and operations.
- Designed end-to-end testing flow, managed operation readiness testing, and XYZ mapping.
- Identified gaps between LMS, WMOS/WES, and managed vendors to implement the fixes.
- Conducted CI/PI initiatives and WMOS labor management systems across four distribution centers in North America.
Industrial Engineer
Foot Locker
Junction City
09.2019 - 10.2021
- Managed successful troubleshooting of $2 MM ASRS which helped in 20% faster picking of units ahead of time for online orders.
- Conducted Time and Motion studies using MOST to establish warehouse process standards, improving labor management and operational efficiency. Post implementation there was 6% increase labor savings in the first year, with potential for 15% savings.
- Implemented labor standards in the online order packing area, resulting in $248,000 in cost savings and a 47% increase in throughput.
- Analyzed waving methodology during high volume season to increase the throughput by 10% on daily basis.
Industrial Engineer
Fab-O-Weld Engineers
Pune
01.2015 - 12.2016
- Reduced inefficiencies by {20%} by mapping current and future state Value Streams, improving metrics monitoring.
- Achieved waste reduction of 14% by process improvements which resulted in operational cost saving of 20,000,00 INR approximately.
- Handled a project on takt time for stabilizing the operations, production schedule, setting a benchmark for data drive production, worked with team for changes in product and maintaining inventory level to meet customer.
Education
Master of Industrial Engineering -
Western Michigan University
Kalamazoo, MI12.2018
Bachelor of Mechanical Engineering -
University of Pune
India05.2015
Skills
- Process optimization
- Supply chain management
- Operational efficiency
- Data analysis
- Project management
- Inventory control
- Change management
- Value stream mapping
- Industrial automation
- Material handling systems
- Ergonomics assessment
- Workflow Analysis
Certification
- Green Belt, Six Sigma Institute of Industrial and Systems Engineers
- Project Management, Project Management Institute
- Basic MOST, Accenture
Timeline
Senior Manager, Global Head of Operations
Wayfair
02.2025 - Current
Senior Manager, Head of Engineering and Operations
Wayfair
02.2024 - 01.2025
Senior Manager Industrial Engineering
Wayfair
01.2023 - 02.2024
Industrial Engineering Manager
Foot Locker
10.2021 - 01.2023
Industrial Engineer
Foot Locker
09.2019 - 10.2021
Industrial Engineer
Fab-O-Weld Engineers
01.2015 - 12.2016
Master of Industrial Engineering -
Western Michigan University
Bachelor of Mechanical Engineering -
University of Pune