Valerie Packard
West Bridgewater
Summary
Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to contentious learning and growth.
Overview
9
9
years of professional experience
Work History
Assistant City Clerk
City Of Haverhill
Haverhill
02.2025 - 09.2025
- Established and maintained variety of automated and manual files and records.
- Recorded vital and fiscal records and accounts.
- Assisted in organizing and maintaining accurate records for city operations and public inquiries.
- Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Provided information and assistance to residents regarding city services, ensuring a positive customer experience and addressing inquiries promptly.
- Verified application data and account information against legal documentation to determine accuracy and integrity.
- Maintained organized records and files, ensuring easy access to information for city staff and officials.
Sales Associate
Quirk GMC
Manchester
12.2022 - 01.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Processed sales transactions efficiently and accurately at the point of sale.
- Coordinated vehicle deliveries and ensured timely follow-up with clients.
Server
Barretts Alehouse
Bridgewater
05.2016 - 09.2021
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up dining area, restocking supplies.
- Managed time efficiently during peak hours to ensure timely service and customer satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Bridgewater Raynham Regional High
Bridgewater, MA05-2016
Skills
- Records management and data entry
- Customer service and support
- Legal documentation verification
- Administrative assistance
- Compliance knowledge
- Public relations strategies
- Problem solving and conflict resolution
- Time management skills
- Team collaboration techniques
- Office management and money handling
Timeline
Assistant City Clerk
City Of Haverhill
02.2025 - 09.2025
Sales Associate
Quirk GMC
12.2022 - 01.2025
Server
Barretts Alehouse
05.2016 - 09.2021
Bridgewater Raynham Regional High