Vanessa Davis

-Multiple training classes on a monthly basis to expand my knowledge and learn new things.

-Balance Cash Drawers for Daily Count.

-Bank Deposits & Remote Check Deposits

-Daily Balanced Reports.

-Tax Exemption Form Uploaded to Tax Link with details needed.

-Receiving All Purchase Orders, & Creating a B/O for Purchase Order when needed.

-Receiving and Shipping Warehouse Transfers.

-Daily confirmations on customer orders cod's and nets.

-Billing out all Cod's and Net tickets and making sure amounts are correct.

-Record keeping for all Cash and Credit Card payments and/or refunds.

-Creating monthly reports for all incoming monies for the branch.

-Daily uploading information of Cash Tie Out App.

-Uploading Time and Expenses in SAP Concur.

-Monthly Credit Card Device Inspections.

-Ordering all supplies for the branch.

-Receiving and processing R.O.A payments from Net customers.

-Scanning all invoiced Cod's and Net tickets into IDM capture, as well as all WT's & PO's.

-Confirming all Quantities ordered on pick tickets match the quantity allocated.

-Review and report any issues to the OEROB reports.

-Running Pre-Invoiced Exception reports for issues, & and received purchase order reports.

-Running Warehouse Transfer Receiving and Shipping reports.

-Responding to company and/or customer inquiries by phone & email.

-Review of the OEROB from day before.

-Creating appropriate spread sheets and reports as needed.

-Assisting customers who come to make a payment.

-Keeping office clean and maintained on a daily basis.

-Finding resolutions to issues of reports etc.

-Data Entry in Excel of new BNB bookings and cancellation from the Streamline Website.

-Streamline Website used for all booking details and cancellation.

-Aloha Cleaning inspections (view all pictures and identify all issues and damages) for reports.

-Informing appropriate parties in What's app groups of any and all details of damages and concerns.

-Creating appropriate spread sheets as necessary.

-Open work orders for all bookings and check out.

-Maintaining all Maintenance requests from clients and open work order.

-Making sure all Maintenance Work Orders Are logged in system.

-Scheduling the Maintenance workers for Orders Received.

-Welcome calls to all new bookings after check-in.

-Communication thru What's App with all staff in maintenance department.

-Scheduling pest control for all homes.

• -Adding New Tenants to Rent Manager & Updating Tenant detail
• -Making sure all Maintenance Work Orders Are logged in system & Maintaining all Maintenance requests from tenants.
• -Scheduling the Maintenance workers for orders that was received and to follow-up with calls with tenants when work orders are completed for update.
• -Assisting all clients that come in the office for assistance.
• -Returning heavy volume of Emails and calls both incoming and out going.
• -Communication thru Whats App with all staff.
• -Scheduling the Maintenance workers for Orders Receive.
• -Scheduling Pest Control.
• -Contacting United Illuminating and Southern Connecticut Gas Company for service to the homes.
• -Updating Vacant Apartment details on website thru Rentlink & Taking all rented units off the website.
• -Background Checks on All Applicants (Evictions and Criminal) on Weimark.
• -Appointment settings for viewings for clients and agents on Google Calendar.
• -Printing online applications for applicants.
• -Preparation of files for all applicants for cash and Section 8.
• -Keeping the Google Calendar updated for all agents on bookings.
• -Keeping the Leasing office maintained and clean.
• -Providing receipts for all application fees, Security deposits and Rent deposits.
• -Assisting all applicants with the lease and providing the keys when completed.
• -Assisting in locating the perfect apartment search for the applicant.

-Showing vacant units to prospective applicants.

-Inspections on move out's/move in and upgraded units.

-Book all appointments.

-Preparing client move in portfolio.

-Preparation of lease for new tenants and lease renewals for current tenants.

-Responding to emails, call and requests.

-Providing the very best customer service possible to tenants and applicants.

-Opening and Closing of all maintenance requests.

-Filing all move out portfolios and all correspondences.

-Performed all duties requested by management.

-Call backs if necessary, for updated information requests.

-Update all reports for available units, occupied units, down units.

-Keep track of all receipts and log them into a report.

-Respond to clients from RENT.COM and APARTMENT.COM• Updating APT.COM with all unit details of vacant & occupied units.

-Send out 30-60-90 day notice for lease renewals.

-Set up payment plans with tenants for their unit.

-Noting accounts of payments.

-Answering of Light/Heavy incoming calls from borrower's and 3rd parties.

-Identifying the borrower, confirming identity.

-Provide the best customer service possible to all parties.

-Noting all details regarding the conversations with all parties on the line.

-Transferring calls to the appropriate departments.

-Finding resolutions to any and all issues a caller hay have, including feedback.

-Performed duties as requested/ required by the company and management.

-Providing call backs, if necessary, for updated information on the accounts.

-I take advantage of all training classes to elevate my experiences.