Vasant Shah
Springfield
Summary
Dynamic Owner/Operator with a proven track record at P2SP Corp, excelling in process optimization and staffing management. Successfully enhanced service delivery and customer satisfaction through strategic operational improvements and effective communication. Committed to driving business performance while fostering employee development and community engagement.
Overview
26
26
years of professional experience
Work History
Owner/Operator
P2SP Corp
01.2011 - Current
- Managed daily business operations, ensuring compliance with industry regulations and quality standards.
- Established vendor relationships to negotiate favorable terms, improving supply chain effectiveness.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Oversaw inventory management processes, reducing waste and improving turnaround times for deliveries.
- Trained and mentored staff on best practices in customer service and operational efficiency.
Owner/Operator
Pooja Corp
01.2000 - 12.2010
- Developed and implemented operational strategies to optimize resource allocation and improve service delivery.
- Analyzed market trends to inform product offerings and enhance competitive positioning within the industry.
- Implemented technology solutions to streamline operations and enhance communication across teams.
- Conducted performance evaluations to identify areas for improvement and drive employee development initiatives.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Contributed positively to the local community through involvement in various events or charitable organizations.
Education
Bachelor of Science - Electronics
AVPTI
Rajkot, Gujarat ( India )04-1970
Skills
- Process optimization expertise
- Documentation expertise
- Staffing management
- Effective business plan execution
Timeline
Owner/Operator
P2SP Corp
01.2011 - Current
Owner/Operator
Pooja Corp
01.2000 - 12.2010
Bachelor of Science - Electronics
AVPTI