Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Victoria Gervais

Worcester

Summary

Dedicated medical professional with several years of proven excellence in patient care and support. Recognized for a strong work ethic and commitment to continuous improvement in healthcare practices. Core competencies include effective communication, problem-solving, and teamwork. Aiming to leverage skills to further enhance patient outcomes in a dynamic healthcare environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

EMT-Basic Student

Community EMS
Marlborough
02.2025 - Current
  • Managed multiple tasks simultaneously while maintaining composure under pressure.
  • Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
  • Documented patient information, treatments provided, and changes in condition on appropriate forms.
  • Researched new technologies related to EMS operations in order to improve processes.
  • Performed basic life support, including CPR and airway management.
  • Ensured that all safety protocols were followed when responding to emergency situations.
  • Conducted assessments of trauma victims using advanced assessment techniques.

PCA

Healthalliance Leominster
Leominster
09.2023 - 09.2024
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
  • Answered questions from family members regarding patient's condition or care plan.
  • Maintained accurate records of client care services provided on a daily basis.
  • Responded promptly to emergency situations according to established protocols.

Direct Support Professional

Arbor Associates Inc.
Auburn
08.2021 - 07.2023
  • Facilitated social interactions between participants and their peers in the community.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.

Education

NREMT - EMS

NCTI AMR
Marlborough, MA
04-2025

Skills

  • Patient assessment
  • Basic life support
  • Emergency response
  • Patient documentation
  • Data entry
  • Team collaboration
  • Problem solving
  • Patient evaluations
  • Effective communication
  • Direct patient care

Certification

Nationally certified phlebotomist

Affiliations

Weightlifting, reading, and hiking.

References

References available upon request.

Timeline

EMT-Basic Student

Community EMS
02.2025 - Current

PCA

Healthalliance Leominster
09.2023 - 09.2024

Direct Support Professional

Arbor Associates Inc.
08.2021 - 07.2023

NREMT - EMS

NCTI AMR

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Victoria Gervais