Vijaya Thapa Magar
Everett
Summary
Experienced and enthusiasIc customers service professional with strong interpersonal skills, a diligent team player, and highly trained and educated former army who believes in integrity. MulIlingual; English, Hindi, Nepali.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
11
11
years of professional experience
Work History
Crew Member
Dunkin Donuts
Somerville
05.2023 - Current
- Took customer orders and resolved complaints to enhance overall satisfaction.
- Prepared food according to company specifications, ensuring quality and consistency.
- Cleaned and stocked all areas to maintain organization and accessibility.
- Prepare food to company specifications kept in mind.
- Assist customers with their orders and inquiries in a friendly manner.
Nepal Army
Army
10.2015 - 04.2023
- Monitored and enforced security protocols for border control, VIPs, and critical infrastructure.
- Monitored and mitigated potential terrorist activities throughout Nepal.
- Managed crowd control during mob incidents and riots to ensure public safety.
- Executed functions outlined in the Act and relevant rules.
- Carried out other functions as prescribed by the Government of Nepal from time to time.
- Completed day-to-day duties accurately and efficiently.
Education
High School -
Bhairab Higher Secondary School
Bhakunde, NepalDiploma in Computer Training -
Skills
- Good communication skills
- Activate listening
- Always there to help
- Problem solving skills
- Emotional support and encouragement
- Listening skills
- Able to support people during difficult situations
- Stay calm under pressure
Custom
- Hindi
- Nepali
Custom
- Helped distribute food to people and families in need
- Supported community food donation programs
- Assisted with organizing and packing food supplies
- Learned teamwork and communication skills through volunteering
- Helped create a positive and supportive environment for the community
- Improved leadership and responsibility skills
Timeline
Crew Member
Dunkin Donuts
05.2023 - Current
Nepal Army
Army
10.2015 - 04.2023
High School -
Bhairab Higher Secondary School