Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

VIKAS KADAM

Framingham,MA

Summary

Experienced enterprise architect with over 16 plus years of expertise in managing enterprise architecture and strategies across applications, integration, business, security, data, and infrastructure. Strong track record of providing full life cycle solutions as a leader in enterprise and solution architecture. Skilled in simplifying complex systems and developing guidelines, methodologies, and frameworks for system development. Excels at leveraging new tools and methods to solve problems and enhance productivity. Tech-savvy innovator with hands-on experience in emerging technologies. Known for driving results in dynamic environments through strategic planning and systems integration.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Director, Global Enterprise Architect

National Grid
01.2020 - Current
  • Collaborated with CIOs and domain architects to develop global IT strategies, roadmaps, and portfolio visions.
  • Spearheaded architecture governance by establishing standards, guidelines, and principles.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Fostered culture of innovation, encouraging development of cutting-edge solutions.
  • Drove standardization efforts for technology platforms, reducing complexity while improving overall maintainability across the organization.
  • Developed application frameworks, standardized procedures, and managed delivery processes.
  • Delivered successful enterprise-wide digital transformations, modernizing legacy systems for improved user experience.
  • Provided frameworks, patterns, and key decision-making processes to leverage technologies in infrastructure, security, and enterprise solutions.
  • As a key member of the architecture review board, I was responsible for reviewing and approving solution visions, conceptual solution architectures, and other IT artifacts.
  • Led vendor product selection and implementation strategies, enabling digital working methods and quick turnaround times by integrating various technologies, sourcing the right talent, and improving processes.
  • Responsible for architecting and overseeing front-office technologies across all customer channels, including Web, Mobile, Digital Assistants, Contact Centers, Messaging, CRM, and Customer Information Systems (CIS). The technologies involved included Cisco IVR, Calabrio, AWS, Salesforce Experience and Service Clouds, Communities, MuleSoft, Snowflake, Informatica, Matillion, Google AI-Dialogflow, Azure AI, Open Source AI, Microsoft technologies, and OpenText xECM.
  • Architected and developed various custom applications (Web, Chat, Mobile) and commercial off-the-shelf (COTS) solutions to enhance the overall customer experience for over 7 million customers, generating more than $20 billion in revenue. These applications focused on billing, payments, and account management, utilizing technologies such as Java, .Net Core, NodeJS, ReactJS, ReactNative, Salesforce Communities, Salesforce Marketing Cloud (Email), Google Dialogflow Chat, Social Studio, Datorama, and Copperleaf C55 for portfolio management optimization.
  • Designed and implemented a domain-driven, component-based Customer Information System, transitioning from existing monolithic legacy platforms to a microservices-based architecture using Java, EventHub, PostgreSQL, CosmosDB, and OpenShift.
  • Exploring new Gen-AI technologies to improve several manual and semi-automated processes.
  • Coaching several solution and domain architects, as well as managing domain and solution architects for the U.S. Customer Domain, which consists of a team of over 10 professionals.

Principal Commerce Services Architect

Sony Inc
06.2016 - 09.2019
  • Spearheaded the effort of developing the technology strategy, services architecture, and services roadmap.
  • Defined, proposed, and successfully implemented a commerce services strategy roadmap for the enterprise.
  • This involved setting a clear vision, achieving business consensus, evaluating vendors and products, mentoring business and development teams, and delivering solutions, training, and documentation.
  • Established standards and guidelines for the design, development, optimization, deployment, operation, and maintenance of service solutions.
  • Provided an architecture roadmap, technology recommendations, and an implementation blueprint to support highly available, active-active, and extensible services for the PlayStation network platform.
  • Designed and developed a services framework and worked collaboratively with peers to translate this solution into logical and physical implementations, resulting in end-state solutions that can adapt to future business needs and address a diverse set of requirements.
  • Participated in product roadmap discussions to identify key areas for improvement and incorporated these goals into ongoing and future development initiatives.
  • Led the effort to decompose the monolithic legacy platform into domains, sub-domains, microservices, and data domains.
  • Played a crucial role in planning and executing the re-platforming of the entire system from a private data center to the AWS Cloud platform.
  • Re-architected legacy monolithic services into modern microservices for voucher payment solutions, supporting InComm, Blackhawk, and EPay integrators. This project catered to a customer base of over 400 million, with 10-20 million active users each day, contributing to revenues exceeding 16 billion dollars.
  • Modernized legacy eCommerce payment services to comply with US and EU regulations, specifically the PSD2 and GDPR guidelines.
  • Revamped the ACI fraud management system by integrating FICO and custom solutions, employing a Lambda architecture for both batch and stream processing using AWS products and components. This approach successfully processed millions of transactions to mitigate fraud across the PlayStation eCommerce platform.
  • Provided technical leadership and expertise across application, service, and data teams.
  • Coached and trained solution architects while managing a team of over seven solution architects to drive various engineering initiatives.

Senior Consult Enterprise Architect

Staples
01.2013 - 05.2016
  • Managed the overall IT vision, strategy, and objectives to align with both current and future business goals.
  • Collaborated directly with the IT Leadership Team and business leaders to shape the top-level IT strategy and implement essential business capabilities.
  • Provided technical leadership across both business and information systems, guiding strategic decision-making and project planning.
  • Directed the development of a comprehensive IT architecture blueprint and enterprise solution roadmaps.
  • Promoted continuous improvement culture with regular reviews of architectural approaches and industry trends analysis.
  • Aligned IT strategy with business objectives through proactive engagement with organizational leaders and understanding core needs.
  • Facilitated communication and collaboration with the IT leadership team to identify emerging technology trends, establish the enterprise systems blueprint, and create cross-domain roadmaps, along with best practices and standards for system development methods.
  • Established architectural guidance and mentoring to develop team guidelines, best practices, and standards for IT development and engineering organizations.
  • Successfully completed the creation and adoption of IT architecture strategies, standards, and guidelines to meet defined functional and technical capabilities.
  • Focused on integrating emerging technology trends and assessing their relevance to Staples' business and technology capabilities.
  • Led key strategies in areas such as eCommerce, pricing, marketplace management, PIM and MDM, mobile technologies, security, IT and enterprise governance, and supply chain management.
  • Oversaw the re-architecture of the existing Tier 2 eCommerce platform, transitioning from WebSphere Commerce to Broadleaf Commerce.
  • Developed architectural strategies for Informatica ETL data sources, commerce technical/software architecture (including AngularJS/Thymeleaf, MongoDB, etc.), Drupal CMS (content management), SOLR, Zookeeper, Fusion search engine, and high-availability databases (like Oracle RAC, Oracle Exadata, etc.).
  • Managed a team of several domain and solution architects as part of the overall architecture initiative, serving more than 10 million customers and generating $6 billion in revenue.
  • Led solution architects, principal engineers, and development teams for the re-architecture initiative, with five members onsite and seven offshore.

Global Enterprise Architect

Ahold USA
02.2005 - 01.2013
  • Managed the Enterprise Architecture for Applications, Portals, Integration, Mobile, and Business Intelligence, along with the development of a three-year architectural vision, strategy, and roadmap.
  • Provided leadership for architectural decisions and ensured that open issues were resolved in a timely manner.
  • Led architectural governance activities, including reviews conducted by the Architecture Review Board, as well as application and portfolio management.
  • Managed a design consultancy to guide designers and development teams, enforcing architectural standards and best practices.
  • Collaborated with project teams and business partners to navigate complex technical topics, identifying opportunities to leverage technology solutions for business challenges.
  • Maintained a comprehensive understanding of the applications, integration, data, and infrastructure systems relevant to the assigned business area.
  • Defined and maintained documentation for the 'as-is' and 'target' system architectures for the systems in my area of responsibility.
  • Assessed the feasibility of various high-level business solutions and assisted CIOs and SVPs with planning. This work involved research and evaluation of business and IT strategies, organizational structure, human resources, procedures, policies, and proof of concepts (POCs).
  • Participated in evaluating custom off-the-shelf solutions and contributed to decisions regarding whether to 'Build,' 'Buy,' or 'Outsource.'
  • Mentored and trained enterprise architects, domain architects, tech leads, and designers to establish a solid understanding of architectural guidance and governance.
  • Communicated key technical and architectural decisions, along with their implications, to business areas, program management, and project team members.

Application Architect

Investors Bank & Trust
06.2002 - 01.2005
  • Managed the architecture of custom and commercial off-the-shelf (COTS) enterprise applications and oversaw application management and portfolio management.
  • Led a team of domain and solution architects on multiple projects, supervising five to fifteen engineers across various initiatives and providing technical leadership.
  • Designed and implemented an n-tier heterogeneous platform architecture using best practices, and facilitated the evaluation and acquisition of essential development tools.
  • Collaborated on environment architecture, capacity planning, and support structures for enterprise applications.
  • Directed the deployment of new systems, improving product release cycles and reducing downtime.
  • Developed custodian banking software to manage assets and securities, facilitate settlements, and provide information on accounts with the Depository Trust Company (DTC).

Application Architect

CSC - Computer Sciences Corporations
02.1995 - 05.2002
  • Managed all aspects of enterprise application architecture deliverables and led a team in designing a highly available enterprise application and reporting system. This was achieved through a combination of standard tools and off-the-shelf commercial solutions.
  • Spearheaded the conceptualization, design, implementation, quality assurance, and maintenance of products, developing an architecture framework and high-level engineering designs for various clients.
  • Led the architecture and design of critical services, which established the framework for delivering a value-added trading system in a server-independent manner.
  • Implemented and deployed both staging and production systems, providing clients with best practice instructions for maintaining and upgrading these systems.
  • Worked for various clients during this period. Clients List: Sunlife of Canada, Boston Gas, Fidelity Investment, FreddieMac, GM Onstar, Homeportfolio.com, Barter.com, State of New York and Fleet Bank.

Education

MBA - Finance and IT

Carroll School of Management, Boston College
01.2003

BSc - Accounts/Computer Science

University of Mumbai
01.1987

Skills

  • Apache Tomcat
  • Oracle
  • SQL Server
  • Informix
  • DB2
  • MySQL
  • Postgres
  • AWS Aurora
  • AWS RDS
  • Azure SQL
  • Azure Blob
  • AWS DynamoDB
  • Azure CosmosDB
  • TIBCO
  • Informatica
  • Pentaho
  • AWS DMS
  • AWS Glue
  • MuleSoft
  • Mattilion
  • AWS Kinesis
  • AWS S3
  • AWS S3 Glacier
  • DataBricks
  • Snowflakes
  • Java
  • Python
  • Forte
  • C
  • C
  • JavaScript
  • PL-SQL
  • Nodejs
  • ExpressJS
  • AngularJS
  • ReactJS
  • ReactNative
  • Visual Studio Code
  • Catalyst 4D
  • Summit D
  • TOGAF
  • Zachman
  • Spring MVC
  • Agile
  • CVS
  • SoapUI
  • Git
  • Apigee
  • SOA
  • Bitbucket
  • MicroStrategy
  • PowerBI
  • JBPM 20
  • WorkForceManagement
  • Kronos
  • Content Management
  • Google
  • Subscription Management Platform
  • Qlik
  • Sencha
  • Kony

Accomplishments

    · Received Chairman’s award for envisioning, strategizing, architecting, and delivering mission-critical digital projects at National Grid – 2021 and 2022.

    · Received “build for the future – championship award” in recognition of exceptional contribution at Sony.

    · Received CEO/Chairman’s award in recognition of exceptional contribution at Staples.

    · Received awards for successful implementation of Google/Autonomy (Cloud-IaaS/PaaS) and Hand-held applications at all stores at Ahold USA.

    · Received Star Award at Investors Bank and Trust (IFIN) – acquired by State Street Bank.

    · Received six technical excellence awards at Computer Sciences Corporations (CSC).

Certification

· TOGAF - Enterprise Architecture Methodology Certified, 2013

· AWS - Solution Architecture Certification (Associate), 2018

· Microsoft Azure Fundamental Certification – June 2020

· SAFe Agilist Certification – March 2021

Languages

English
Full Professional
Hindi
Full Professional
Marathi
Full Professional

Timeline

Director, Global Enterprise Architect

National Grid
01.2020 - Current

Principal Commerce Services Architect

Sony Inc
06.2016 - 09.2019

Senior Consult Enterprise Architect

Staples
01.2013 - 05.2016

Global Enterprise Architect

Ahold USA
02.2005 - 01.2013

Application Architect

Investors Bank & Trust
06.2002 - 01.2005

Application Architect

CSC - Computer Sciences Corporations
02.1995 - 05.2002

BSc - Accounts/Computer Science

University of Mumbai

MBA - Finance and IT

Carroll School of Management, Boston College

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VIKAS KADAM