Vikki Leinas
Pembroke
Summary
With over 15 years of management experience, I excel in fostering business growth and enhancing customer satisfaction through strategic planning and excellent communication. My leadership has streamlined operations and championed professional development, demonstrating a strong blend of organizational and interpersonal skills. Professional with experience in strategic leadership and operational management. Skilled in driving team collaboration and achieving results through adaptive strategies and clear communication. Proficiencies include project management, financial analysis, and process optimization. Known for reliability, flexibility, and strong focus on delivering impactful outcomes.
Overview
38
38
years of professional experience
Work History
AVP/Bank Branch Manager
Bluestone Bank
11.2022 - 09.2024
- Developed new business relationship growth through prospecting and follow-up activities.
- Delivered exceptional customer service relationships with clients, resulting in increased business connections.
- Improved customer satisfaction by streamlining processes and implementing new strategies.
- Managed projects efficiently, ensuring timely delivery and high-quality results.
- Responsible for the recruitment, training and development of branch staff.
- Represented Bank in a professional manner by participating in community events and associations.
- Established policies and procedures that improved operational efficiency within the organization.
- Successfully managed change within the organization, ensuring smooth transitions during periods of restructuring or process improvements.
Education
Financial Studies
NE School For Financial Studies
Wellesley, MA2011
Skills
Over 15 years of management experience
Excellent communication skills
Strong organizational skills
Excellent decision making and interpersonal skills
Ability to interact courteously with customers, partners and team members in a professional manner
Strong commitment to personal as well as team member professional growth, learning and success
Self-motivated with aptitude and desire in business development and customer experience
Timeline
AVP/Bank Branch Manager
Bluestone Bank
11.2022 - 09.2024
Financial Studies
NE School For Financial Studies
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