Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vilasack Nick Xayavong

West Bridgewater

Summary

Accomplished Lab Supervisor with a proven track record at Hanger, enhancing test accuracy and operational efficiency through innovative quality control and process improvements. Skilled in laboratory management and staff mentoring, I excel in fostering professional growth and maintaining high safety standards. My strategic planning and problem-solving abilities have significantly boosted productivity and performance.

Overview

25
25
years of professional experience

Work History

Lab Supervisor

Hanger
04.2022 - Current
  • Oversaw equipment maintenance schedules, minimizing downtime due to malfunctions or repairs.
  • Enhanced the accuracy of test results through meticulous quality control measures.
  • Contributed to the continuous improvement initiatives within the department, promoting a culture of innovation and excellence.
  • Assisted in budget management by monitoring expenses and identifying cost-saving opportunities within the lab operations.
  • Collaborated with other departments to improve overall patient care and diagnostic services.
  • Increased productivity by effectively scheduling staff shifts, balancing workloads, and assigning appropriate tasks based on individual strengths.
  • Managed inventory of laboratory supplies, reducing waste while maintaining adequate stock levels for smooth operations.
  • Maintained a safe and efficient laboratory environment by enforcing strict adherence to safety protocols and guidelines.
  • Coordinated with external vendors for supply purchases or service requests as necessary.
  • Improved lab efficiency by implementing streamlined processes and procedures.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Trained and supervised junior technicians in laboratory protocols.

Senior Lead Technician

Prosthetic & Orthotics Centers
01.2011 - 04.2022
  • Conducted thorough root cause analysis investigations to identify areas requiring corrective action, mitigating risks associated with recurring issues.
  • Ensured compliance with industry safety standards through rigorous inspection and testing protocols, maintaining a safe work environment for all employees.
  • Enhanced system performance by troubleshooting and resolving complex technical issues.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Mentored junior technicians to foster their professional growth, sharing valuable industry insights and best practices.
  • Developed comprehensive training materials for new hires, promoting a smooth onboarding process and boosting team competency levels.
  • Led a team of technicians to successfully complete projects within deadline, ensuring high-quality results.
  • Managed inventory control efforts, preventing stock shortages while eliminating waste through strategic ordering practices.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Prosthetics & Orthotics Technician

American Orthotics and Prosthetics
03.2000 - 03.2010

•Fabricate prosthetics and orthotics


Education

Sports Medicine

Eastern Nazarene College
Quincy, MA

Skills

  • Verbal and written communication
  • Method development
  • Relationship building
  • Training and mentoring
  • Standard operating procedures
  • Staff management
  • Documentation and reporting
  • Strategic planning
  • Schedule management
  • Project management
  • Hazardous waste management
  • Laboratory management
  • Performance reviews
  • Lab operations
  • Quality control guidelines
  • Lab safety
  • Laboratory work supervision
  • Teamwork
  • Problem-solving
  • Time management
  • Self motivation
  • Professionalism

Timeline

Lab Supervisor

Hanger
04.2022 - Current

Senior Lead Technician

Prosthetic & Orthotics Centers
01.2011 - 04.2022

Prosthetics & Orthotics Technician

American Orthotics and Prosthetics
03.2000 - 03.2010

Sports Medicine

Eastern Nazarene College
Vilasack Nick Xayavong