Violet M. Merrill
Public Health Research Professional
South Boston
Summary
Results-driven research professional with a strong background in public health, healthcare data analysis, and operations. Expertise in data management, statistical analysis using Stata, and advanced Excel techniques, complemented by a solid understanding of research methodology. Proven track record of supporting projects that shape policy and enhance healthcare decision-making. Currently pursuing an MBA focused on accounting and statistics to deepen quantitative skills and drive impactful outcomes.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Lead Patient Care Representative
Shields Health, Tufts Medical Center
Boston, MA
01.2024 - 01.2026
- Audited scheduling data and patient records to identify discrepancies and optimize operational workflows.
- Communicated with providers and radiologists to standardize MRI order protocols, enhancing accuracy and efficiency.
- Resolved emergency patient scheduling issues, improving patient experience and adherence to clinical timelines.
- Mentored and trained front office staff on workflow and data accuracy best practices.
- Lead Promotion Aug 2024
Research Assistant (Internship)
DMA Health Strategies
06.2023 - 11.2023
- Conducted primary research and literature reviews for the Bureau of Substance Addiction Services workforce website.
- Collected and analyzed behavioral health service data for Boston’s Age-Strong Commission.
- Assisted in website development, reporting, and stakeholder communications, including social media and news updates.
Environmental Health Education Outreach Intern
Massachusetts Breast Cancer Coalition
, Massachusetts
12.2022 - 05.2023
- Analyzed outreach data via Qualtrics and Excel to optimize the Let Talk Prevention Program.
- Coordinated communications and projects with national stakeholders, including CDC and NIH.
- Designed and executed volunteer-based events, managing logistics and data tracking for participants.
Education
MBA - Accounting, Statistics, Data Analysis
University of New England
Biddeford, ME02-2027
Bachelor of Science - Public Health, African-American History
University of Massachusetts Amherst
05-2023
Skills
- Statistical Analysis: Stata, Excel, Tableau
- Data Management & Visualization: Qualtrics, Google Workspace, SurveyMonkey
- Intermediate Spanish Speaking
Healthcare systems knowledge
Certification
American Heart Association BLS for Healthcare Providers – July 2024
Timeline
Lead Patient Care Representative
Shields Health, Tufts Medical Center
01.2024 - 01.2026
Research Assistant (Internship)
DMA Health Strategies
06.2023 - 11.2023
Environmental Health Education Outreach Intern
Massachusetts Breast Cancer Coalition
12.2022 - 05.2023
MBA - Accounting, Statistics, Data Analysis
University of New England
Bachelor of Science - Public Health, African-American History
University of Massachusetts Amherst