Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Virginia DaCova

Wakefield

Summary

Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.

Overview

36
36
years of professional experience

Work History

Security Guard

Draper Labs
11.2024 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Monitoring CCTV Systems, Facilities and Safety Systems.

Caregiver

Self-employeed
05.2022 - 09.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Claims Administrator

Delta Dental Plans of Massachusetts
09.1989 - 05.2022
  • Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
  • Claims administration team by processing adjustments, posting check refunds and completing inquires.
  • Supported continuous improvement efforts by identifying opportunities for process enhancements in the claims handling process.
  • Stayed updated with industry regulations, ensuring compliance in all claim-handling procedures.
  • Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
  • Improved internal communication, effectively liaising between various departments to resolve issues.
  • Reduced claim processing time by streamlining workflows and implementing efficient practices.

Education

High School Diploma -

Everett High School
Everett

Skills

  • Knowledge of Microsoft Windows
  • Quick Learner
  • Multitasking Skills
  • Time Management
  • Excellent Communication
  • Dependable
  • Efficient
  • Calm Under Pressure
  • Excellent Customer Service

Languages

Italian
Professional Working
Portuguese
Professional Working

Timeline

Security Guard

Draper Labs
11.2024 - Current

Caregiver

Self-employeed
05.2022 - 09.2024

Claims Administrator

Delta Dental Plans of Massachusetts
09.1989 - 05.2022

High School Diploma -

Everett High School

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Virginia DaCova